Note: The job is a remote job and is open to candidates in USA. Destination Knot provides travel planning and hotel booking services. The Virtual Hotel Customer Service Coordinator helps clients arrange lodging, manage reservations, and maintain accurate records while delivering exceptional remote customer service.
Responsibilities
- Understand client needs and travel preferences
- Provide hotel recommendations and confirm reservations
- Manage booking changes and follow-up communication
- Keep detailed, accurate client records
Skills
- Organized and dependable
- Comfortable with digital tools and remote communication
- Friendly, professional demeanor
- Willingness to learn the travel booking process
Benefits
- Remote work arrangement
- Collaborative remote environment
- Hands-on guidance and self-paced training
- Access to industry partnerships and hotel programs
Company Overview