Note: The job is a remote job and is open to candidates in USA. AO | American Income Division of Globe Life is seeking motivated professionals to join its nationwide virtual team as Virtual Benefits Consultants. The role involves educating individuals and families about life, accident, and supplemental health insurance options, providing needs-based recommendations, assisting with applications and enrollment, and maintaining long-term client relationships through ongoing service.
Responsibilities
- Understand their needs and financial protection priorities
- Explain available life, accident, and supplemental health insurance options
- Answer questions regarding benefits, coverage, and policy features
- Provide needs-based recommendations
- Help clients evaluate available options
- Guide clients through applications and enrollment
- Assist with required documentation
- Provide ongoing client service and follow-up
- Answer policy and benefit questions
- Assist with applicable policy reviews
- Help with beneficiary and account information updates
- Respond to client service requests
- Maintain consistent communication
- Build long-term relationships through professionalism and exceptional service
Skills
- Excellent verbal and written communication
- Strong active-listening skills
- Positive and professional attitude
- Natural relationship-building abilities
- Strong problem-solving skills
- Self-motivation and personal accountability
- Dependable work ethic
- Effective organization and time management
- Ability to work independently from home
- Comfort collaborating with a virtual team
- Coachability and openness to feedback
- Commitment to continuous learning
- Genuine desire to help others
- Previous experience can be helpful in:
- Customer Service • Sales • Retail • Hospitality • Healthcare • Education • Recruiting • Banking • Financial Services • Administrative Support • Client Relations • Call Centers • Leadership • Management
- However, previous insurance experience is not required
- We value communication, professionalism, work ethic, coachability, and willingness to learn
- Be at least **18 years of age**
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable conducting virtual appointments
- Be willing to complete required training
- **Hold or be willing and able to obtain the appropriate state Life & Health Insurance License**
Benefits
- 100% remote work from home
- Flexible scheduling
- Qualified client opportunities provided
- No lead purchasing required
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives as applicable
- Performance recognition programs
- Comprehensive training and mentorship, including structured virtual onboarding, product education, client-service training, sales training, coaching, workshops, and one-on-one mentorship
- Guidance through the state insurance licensing process for candidates who are not currently licensed
- Performance-based career advancement opportunities
- Advanced leadership opportunities
- Company-supported life insurance for qualifying representatives
- Accidental Death Benefit (ADB) coverage for qualifying representatives
- Medical reimbursement program for qualifying representatives
- Company-sponsored incentive travel for outstanding performance, subject to eligibility, qualification periods, and performance requirements
- Leadership conferences
- Recognition programs
- Professional development experiences
- Performance contests and awards
- Team events and retreats
- Access to modern virtual systems, training resources, and business technology
- Professional conferences
- No daily commute
- Remote coaching and development
- Collaborative virtual team environment
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