Note: The job is a remote job and is open to candidates in USA. Lyra Health provides evidence-based mental health care through clinical services and technology. The vIOP Clinical Quality Supervisor will deliver direct telehealth care to pediatric and young adult clients while managing, supervising, and supporting the clinical quality of ASW therapists in a virtual Intensive Outpatient Program.
Responsibilities
- Maintain a caseload of vIOP clients, vIOP group sessions, and/or Psych Urgent Care appointments (14 bookable calendar spots)
- Support recruiting, interviewing, onboarding, and training of vIOP ASW therapists
- Provide clinical quality oversight, mentoring, clinical and administrative supervision to vIOP ASW therapists in clinical practice
- Provide ongoing feedback regarding ASW therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness
- Ensure care provided across the team is culturally responsive and outcomes-driven
- Lead ongoing clinical 1:1’s and consultation team meetings with assigned vIOP ASW therapists and consultation teams
- Provide clinical coverage for vIOP individual and group sessions as needed
- Other duties as assigned
Skills
- Master's degree from a clinical social work track (LCSW) from an accredited program
- Current unrestricted license to practice in California
- Willingness to obtain cross-licensing in additional states as needed to support program growth
- 5+ years postgraduate clinical experience
- Experienced in providing care in a high acuity (IOP, PHP, residential) setting
- Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations
- Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, TF-CBT, etc.)
- Experienced and passionate about helping kids, teens, young adults, and families to achieve goals
- Experienced in brief, goal-focused psychotherapy using measurement based care
- 2+ years of experience in clinical supervision/training of evidence based therapies
- Prior administrative management
- Grounded in cultural humility with a commitment to culturally responsive care
- Experience with video therapy and providing supervision/consultation on how to conduct clinical sessions via video conferencing software
- Comfort with technology and working within a fast-moving environment
- Excellent interpersonal skills (listening and communicating)
- Passion for transforming mental health through technology with a human touch
- Full-time resident of the United States
Benefits
- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K retirement benefits with employer match
- Monthly tech stipend
- Well-being perks and activities, surprise swag, regular community celebration, and more
- Remote work within the US
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