Note: The job is a remote job and is open to candidates in USA. Sattva Energias is seeking a Vice President Operations to lead end-to-end operational performance across the organization. The role oversees operations planning and execution, process optimization, team management, KPI and financial performance, cross-functional initiatives, customer service excellence, risk mitigation, compliance, and scalable process implementation.
Responsibilities
- Overseeing end-to-end operational performance across the organization
- Leading operations planning and execution
- Driving process optimization
- Ensuring alignment between operational activities and business strategy
- Managing operational teams
- Monitoring KPIs
- Supervising budgets and P&L outcomes
- Coordinating cross-functional projects to meet service, quality, and efficiency targets
- Partnering with senior leadership on strategic initiatives
- Supporting customer service excellence
- Mitigating operational risks
- Ensuring compliance with internal policies and relevant regulations
- Hands-on involvement in operational problem-solving
- Continuous improvement efforts
- Implementation of scalable systems and processes
Skills
- Strong Operations Management skills, including process improvement, performance measurement, and cross-functional coordination
- Demonstrated P&L Management experience, with the ability to manage budgets, optimize costs, and drive profitable growth
- Customer Service expertise, with a focus on service quality, issue resolution, and building long-term client relationships
- Strategic Planning capabilities, including setting operational priorities, defining roadmaps, and aligning operations with organizational goals
- Project Management skills, encompassing planning, execution, risk management, and stakeholder communication
- Proven leadership experience managing diverse, distributed teams, with a collaborative and inclusive management style
- Excellent analytical, problem-solving, and decision-making abilities, supported by data-driven approaches
- Strong written and verbal communication skills, with the ability to influence and collaborate at all organizational levels
- Bachelor's degree in Business, Engineering, Operations, or a related field
- Experience in energy, infrastructure, or related industries is beneficial
- An advanced degree (MBA or equivalent) is an advantage
Benefits
- Full-time remote role
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