Note: The job is a remote job and is open to candidates in USA. PLG EDUCATION is hiring a Vice President Operations to oversee day-to-day operational performance across the organization. The role leads operational planning and execution, drives process improvements and cross-functional initiatives, monitors financial and operational metrics, and supports scalable growth.
Responsibilities
- The Vice President Operations at PLG EDUCATION is a full-time, remote role responsible for overseeing day-to-day operational performance across the organization
- This role leads operational planning and execution, ensures service delivery meets quality and efficiency standards, and aligns operations with strategic business goals
- The Vice President Operations collaborates with executive leadership to develop and implement operational policies, drive process improvements, and manage cross-functional projects
- This position also monitors financial and operational metrics, supports budgeting and resource allocation, and fosters a culture of accountability, customer focus, and continuous improvement
- The role includes mentoring operational leaders, managing vendor and partner relationships, and supporting scalable growth initiatives
Skills
- Demonstrated expertise in Operations Management and Project Management to oversee complex, cross-functional initiatives and optimize processes
- Proven ability in P&L Management, including budgeting, forecasting, and performance analysis to support sustainable growth
- Strong Customer Service orientation, with experience building and maintaining high-quality service standards and stakeholder relationships
- Advanced Strategic Planning skills to translate organizational goals into clear operational roadmaps and measurable outcomes
- Experience in a senior operations leadership role
- Strong analytical and problem-solving skills, with proficiency in using data and KPIs to guide decisions
- Excellent communication and collaboration skills, with the ability to lead remote teams and influence across all levels of the organization
- Bachelor's degree in Business, Operations Management, or a related field
- Within education, edtech, or a related sector
- An advanced degree (MBA or equivalent)
Benefits
- Remote role
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