Note: The job is a remote job and is open to candidates in USA. Parallon provides full-service revenue cycle management and total patient account resolution for HCA Healthcare. The Vendor Collections Management Analyst reviews patient and vendor accounts, resolves aged receivables and bad debt issues, manages collection agency activities, and supports reconciliation, bankruptcy, estate, Medicaid, and charity processes.
Responsibilities
- Reviews patient accounts for accuracy prior to placement to outside collection vendors
- Research and responds to vendor inquiries
- Reviews remits and submits billing requests where applicable during account review process
- Reviews bad debt, bankruptcy, and deceased patient accounts to ensure that accounts follow appropriate collections and billing protocols according to SSC and corporate policy
- Reviews correspondence in the CWF system and takes appropriate account and document action
- Reviews and authorizes affidavits related to patient billing, as applicable
- Reviews aged accounts placed with outside collection vendors to ensure collection activity is still viable and appropriate
- Analyzes accounts for legal pursuit by outside collection vendors
- Responds to requests which include researching payments, contractual adjustments, payment arrangements, audits, etc
- Maintains and reviews all invoice reconciliations and ensures any issues are resolved in a timely manner
- Ensures vendor inventories reconcile to SSC systems by completing recons and updating I-Plans and or placements as needed by the end of each month
- Handles inquiries regarding estate and bankruptcy accounts from patients and/or vendors
- Assist with the Medicaid Eligibility vendor reconciliation, as requested
- Manages the onboarding and termination process for vendors
- Provides support during vendor transitions: Medicaid Eligibility, Early Out, Primary and Secondary agencies
- Maintains all agency reports, remits, etc. to meet with the corporate retention schedules
- Work on the acknowledgement and close and return reports monthly
- Handles all calls. Emails, eRequest and correspondence from collection agencies
- Responds to requests which include research payments, contractual, approving arrangements, audits, etc
- Works CWF Bankruptcy queue to ensure account is flagged as bankrupt and assigned to agency. Also, works the daily bankruptcy exception report
- Works Estate pool by reviewing accounts for insurance and assigning to agency as needed
- Reviews other pools for previously identified deceased patients and takes require action up to and including placing account to Bad Debt
- Works the Designee portion of the Bad Debt Prelist as defined in the Bad Debt Prelist policy
- Work the agency acknowledgement and close and return pools or through reports (if applicable)
- Maintains agency reports and invoices within the corporate retention schedule
- Assists with Charity processing
- Perform Monthly Medicaid Reconciliation in accordance with the policy
Skills
- 1 year of related experience required
- High school diploma or GED preferred
- Bachelors degree preferred
Benefits
- Work from Home position
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Paid time off
- Paid family leave
- Long- and short-term disability coverage and leaves of absence
- 401(k) Plan with a 100% match on 3% to 9% of pay, based on years of service
- Employee Stock Purchase Plan
- Flexible spending accounts
- Preferred banking partnerships
- Retirement readiness tools
- Rollover support
- Financial wellbeing counseling
- Tuition assistance
- Student loan assistance
- Certification support
- Dependent scholarships
- Partnership with Galen College of Nursing
- Fertility and family-building benefits
- Adoption assistance
- Life insurance
- Supplemental health protection plans
- Auto and home insurance
- Legal counseling
- Identity theft protection
- Consumer discounts
Company Overview