Note: The job is a remote job and is open to candidates in USA. Morgan Wood Products is seeking a VA Intake Analyst to help veterans obtain their disability benefits. The analyst will serve as the primary liaison for potential clients, conducting intake case reviews and verifying eligibility for benefits.
Responsibilities
- Conduct outbound calls to (potential clients) veterans or their survivors who have completed consultations for VA disability compensation to see if they meet the criteria of cases we help with. Accept live call transfers from potential clients for the same purpose
- Verify information to include but not limited to employment, dates of service, deployments, combined rating if any, individual rating for conditions service connected, conditions they are seeking to get service connected whether diagnosed or not and why they believe it is related to their time in service
- Use VA’s Schedule for Rating Disabilities and other applicable instructions to determine the percentage of disability
- Write recommendation after analyzing and speaking to potential client explaining the decision and reason
- Perform other related duties as assigned
Skills
- Minimum of a high school diploma or G.E.D
- 1-2 years of work-related experience with progressive responsibilities, or an equivalent combination of education and experience
- Excellent written and oral communication skills
- Analytical skills
- Inter-personal skills
- Computer skills
- Proven ability to function well in a fast paced and sometimes stressful environment
- Must have a desk, chair and basic essentials to work from home
- Must have a quiet work area without noise or distractions
- Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed
- Must be logged onto your work computer and able to answer calls during your normal work hours
- Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, MI, NC, NJ, NV, NY, PA, SC, TX, or WV
Benefits
- Health, dental, and vision insurance
- Company paid life insurance and disability insurance
- A 401(k) plan with an employer match
- Paid time off
- 10 company paid holidays after 90 days of employment
Company Overview