Note: The job is a remote job and is open to candidates in USA. Millennium Group is recruiting for a confidential company seeking a Senior UX Writer / Copy Editor. The role develops and edits user-centered content for web pages, applications, and quote flows while collaborating with stakeholders and design teams to support usability, accessibility, customer experience, and business objectives.
Responsibilities
- Develop web page, application, and quote-flow content for usaa.com
- Create engaging, user-centered content aligned with USAA brand standards
- Review and analyze business requirements to develop appropriate content solutions
- Collaborate with business stakeholders, partners, and design teams
- Deliver quality assignments within short turnaround times, often between 1 to 3 days based on complexity
- Edit and maintain content directly within Figma design files and prototypes
- Ensure content supports customer experience, usability, accessibility, and business objectives
Skills
- Minimum 6 years of UX Writing or Content Design experience
- Minimum 6 years of experience with SEO/AEO best practices, AP Style, and content style guides
- Experience partnering with subject matter experts and design teams to create exceptional user experiences
- Strong ability to write in a clear, concise, and conversational tone
- Experience working in fast-paced, deadline-driven environments
- Ability to incorporate feedback and adapt writing style as needed
- Strong communication, strategy, collaboration, and interpersonal skills
- Exceptional attention to detail and organizational skills
- Ability to manage multiple projects and competing priorities simultaneously
- Strong portfolio or writing samples are required
- Figma
- SEM Rush
- Microsoft Word
- UX Writing Certification preferred
- Financial services industry writing experience
- Adobe Experience Manager (AEM) experience
- AI prompt writing experience
- Experience building web pages and user flows using design system components
- Understanding of component variants and content management within Figma or AEM
- Previous copywriting experience
- SEO/AEO content optimization experience
Benefits
- Remote work arrangement
Company Overview