Note: The job is a remote job and is open to candidates in USA. NetImpact Strategies Inc. is a digital transformation company serving the Federal Government. The company is seeking a mid-level UX Designer to shape intuitive, efficient, and trustworthy AI-enabled software experiences, translating complex workflows into clear journeys, interactions, and interfaces while collaborating with product, engineering, AI, architecture, quality, and delivery teams.
Responsibilities
- Own UX activities from discovery through validated design for assigned AI Forge capabilities and workflows
- Translate complex software-lifecycle activities—including requirements analysis, architecture, generation, verification, traceability, synchronization, and change assessment—into usable product experiences
- Design human-AI interactions that clearly communicate system status, sources, assumptions, confidence, limitations, and recommended next actions
- Create user flows, journey maps, information architectures, wireframes, interactive prototypes, and production-ready interface designs
- Plan and conduct user interviews, workflow observations, usability studies, concept tests, and design validation with internal and customer users
- Design review, approval, correction, comparison, versioning, feedback, and exception-handling experiences that keep human judgment and accountability central
- Partner with product managers to clarify user problems, refine requirements, prioritize opportunities, and define measurable experience outcomes
- Collaborate with engineers to evaluate feasibility, resolve tradeoffs, support implementation, and assess delivered quality
- Contribute reusable components, interaction patterns, content guidance, and accessibility standards to the AI Forge design system
- Use AI-enabled research, prototyping, synthesis, and design tools thoughtfully to increase speed while independently validating outputs
- Document design rationale and communicate recommendations clearly to technical leaders, delivery teams, and stakeholders
Skills
- Bachelor's degree in user experience, interaction design, human-computer interaction, visual design, a related discipline, or equivalent practical experience
- Three or more years of professional experience in UX design for complex digital products
- Portfolio demonstrating end-to-end product thinking, including discovery, problem framing, interaction design, prototyping, validation, iteration, and shipped outcomes
- Strong knowledge of user-centered design, interaction design, information architecture, visual hierarchy, responsive design, and usability principles
- Proficiency with Figma or comparable design and prototyping tools, including components, variants, libraries, and developer handoff
- Experience designing data-rich, workflow-heavy, enterprise, developer, or business applications
- Experience conducting practical user research and translating findings into clear product decisions
- Working knowledge of accessibility and inclusive design, including WCAG-informed practices
- Ability to reduce technical complexity without hiding information users need to make sound decisions
- Strong written, visual, and verbal communication skills and the ability to explain design decisions using evidence
- Ability to work independently and collaboratively in a fully remote, cross-functional environment
- US Citizenship with ability to obtain Federal Government clearance
- Experience designing AI-assisted, generative-AI, agentic, recommendation, automation, or decision-support experiences
- Understanding of human-AI UX considerations such as uncertainty, explainability, controllability, trust calibration, error recovery, provenance, feedback, and human oversight
- Experience prototyping AI interactions and testing both ideal paths and failure states created by variable model outputs
- Experience with developer tools, software engineering platforms, DevSecOps products, enterprise SaaS, or other technically complex systems
- Familiarity with software development concepts, APIs, version control, requirements management, testing, CI/CD, cloud environments, or product analytics
- Experience designing for regulated, security-conscious, government, or mission-oriented environments
Benefits
- Comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- 401(k) Plan – Immediately vested employer contributions; no matching required
- Generous Paid Time Off (PTO) policy
- One (1) additional day of paid wellness leave per calendar year
- Ten (10) federal holidays
- Pet Insurance
- Tuition reimbursement
- Internal training programs
- Company-sponsored industry certifications
- Team building activities
- Community volunteering
- Quarterly HQ days
- Wellness events
- Happy hours
- Family fun events
Company Overview