Note: The job is a remote job and is open to candidates in USA. Trillium Health Resources is a Tailored Plan and Managed Care Organization serving individuals with behavioral health, substance use, traumatic brain injury, and intellectual/developmental disability needs across North Carolina. The Utilization Management Data Analyst supports performance improvement by gathering requirements, developing and testing dashboards and reports, conducting data analyses, ensuring data quality, and training users on dashboard interpretation.
Responsibilities
- Collaborate with medical directors, business leadership, and utilization management staff to develop and continuously improve reporting design and requirements
- Develop, test, and train users on new dashboards, visualization tools, and perform ad hoc in-depth data analysis in support of Utilization Management and change management objectives
- Conduct analyses, summarize, and interpret results, using structured query language (SQL), BI tools, or other analytics tools
- Internalize business problems, translate them into actionable analyses or solutions, develop reports, and prepare presentations of complex analytic concepts and research results to non-analytical audiences
- Assist in the development and implementation of standard operating procedures (SOPs) and documentation for reporting needs and user training
Skills
- High School Diploma/GED and two (2) years' experience working in a healthcare data or technology environment, including using statistical and visualization tools and techniques for data extraction and analysis; **OR**
- Equivalent combination of education/experience
- Must have a valid driver's license
- Must reside within North Carolina
- Must be able to travel within catchment as required
- Bachelor's degree
- Degree in health administration, informatics, biostatistics, or similar field
- Experience working in a healthcare data and/or technology environment, within a payer organization
- Experience with process improvement, statistical methods, or total cost management in healthcare
- Experience supervising, mentoring, or training colleagues in dashboarding development, testing and utilization
- SQL, Power BI, or equivalent Microsoft data systems certifications
Benefits
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
- Flexible work schedules available for some positions with management approval
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Company Overview