Note: The job is a remote job and is open to candidates in USA. SynapOne is seeking a Unix System Administrator to lead the architecture, building, and support of UNIX solutions while acting as a lead DBA. The role involves managing UNIX servers, Cache databases, and ensuring compliance with organizational goals for infrastructure and disaster recovery.
Responsibilities
- Plans and supervises the short and long term operation, administration and all other activities of the servers, and software applications assigned
- Assists in maintaining and updating network devices As-Built documentation, testing documentation, and other information, which depicts the physical and logical configuration of the networked devices
- Responds to calls from computer system end users requesting assistance and takes appropriate action; utilizing a variety of tools
- Provides 3rd through 4th level user support and 1st and 2nd level network support in problem escalation process
- Communicates with users in a timely manner to ensure problem resolution and take proactive measures to prevent recurrence
- Implement Cache backup and restoration processes and architecting and supporting DIR planning exercises
- Enters and tracks all trouble calls into problem tracking application
- Participates in long and short term technology planning and provides task management and technical support for special projects
- Provides assistance with research and evaluation of proposed hardware and software modifications and upgrades
- Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to applicable technologies
Skills
- 5+ years of UNIX experience
- Excellent communication skills (oral and written)
- Excellent customer service skills
- Excellent troubleshooting and problem-solving skills
- Ability to manage multiple tasks
- Ability to work individually or as a member of a team
- Ability to work under pressure
- Bachelor's degree in a related discipline
- Experience working in an Epic environment
- Relational Database Administration Experience
- Previous System Administration Experience
- Minimum of 5 years UNIX administration technical experience in an Enterprise class environment
- Epic or InterSystems professional certifications
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