Note: The job is a remote job and is open to candidates in USA. BOK Financial operates TransFund, which delivers ATM, debit, and credit card processing solutions to financial institutions. The TransFund Credit Program Manager drives credit client growth, manages client relationships, and leads credit projects and conversions. The role also configures, tests, and validates solutions, resolves operational issues, and provides client and project updates.
Responsibilities
- You will serve as the primary credit contact and resolve client and operational issues
- You will lead credit projects and conversions while configuring, testing, and validating solutions
- You will troubleshoot issues, collaborate with vendors, and maintain communication throughout implementations
- You will consult with clients to deliver credit solutions and identify growth opportunities
- You will analyze client needs, resolve challenges, and support successful implementations
- You will act as a subject matter expert on Credit Solutions products and industry practices
- You will provide management with regular updates on client progress, project status, and key issues
Skills
- This level of knowledge is normally acquired through completion of a bachelor's degree in business and/or related degree with 5-6 years' related experience or 7-9 years' work-related experience
- 5+ years' experience in the EFT Industry, especially related to credit processing
- 5+ years' experience in managing conversions involving financial institutions, data processors, Credit, and a card base
- Advance knowledge of project management methodology
- Advance knowledge of Bank products, operations/product delivery system, banking applications
- Thorough knowledge of management information systems
- Excellent verbal and written communication skills
- Excellent PC and software package skills and on-line system experience
- Excellent organizational skills
Benefits
- BOKF Performance Plan (D02)
- Excellent training and development to support building the long term careers of employees
Company Overview
Company H1B Sponsorship