Note: The job is a remote job and is open to candidates in USA. LoanCare is a provider of mortgage loan subservicing and servicing solutions. The Transaction Project Manager III manages high-profile inbound and outbound servicing transfer projects, serving as the primary client contact and coordinating project plans, meetings, data mapping, testing, risks, timelines, and transfer decisions.
Responsibilities
- Manage high-profile and high-volume inbound and outbound servicing transfer projects
- Act as primary point of contact for clients and new/current servicers (or other 3rd parties) regarding servicing transfer project
- Maintain project plan, action items and deliverables for clients, new/current servicer and LoanCare
- Facilitate meetings with clients, new/current servicer and LoanCare, with responsibility for agenda, minutes, and action items
- Identify and track Issues and Risks; escalating to management as needed with proposed remediation and potential impacts to timeline
- Provide consistent status updates for all trial and final events
- In collaboration with Loan Transfer Data Analyst coordinate data mapping session(s), including but not limited to agenda and tracking open items through completion
- Implement and manage change to standard LoanCare processes when necessary to meet project output requirements
- Work closely with management to ensure that the project scope and timelines are completed as scheduled
- In collaboration with Loan Transfer Data Analyst coordinate testing efforts pre and post transfer, documenting defects and obtaining sign-off for testing completion
- Facilitate Go / No Go decision with formally documenting results of transfer trial events, outstanding items, issues, risks, and decisions of LoanCare, client, new/current servicers
- Maintain Lessons Learned process to evaluate results of the transfer project and identify all positive aspects and opportunities; working with management to make effective changes
- Maintain/update transaction management procedures outlining process, including timelines, task lists, project plans, department roles, and responsibilities
Skills
- High School Diploma or equivalent required
- Excellent verbal and written communication skills
- Excellent client relations and presentation skills
- Excellent problem-solving and analytical skills
- Excellent organizational skills and detailed oriented
- Ability to work under pressure, meet organizational deadlines, and multitask while maintaining departmental standards
- Ability to work collaboratively with peers, management, and clients to attain common goals
- Ability to work independently with minimal direction and effectively meet deadlines
- Ability to communicate professionally/effectively in writing, in person, and virtually with all levels within the organization and external clients/third parties
- 5+ years of project management experience preferred
- 3+ years of mortgage servicing experience preferred
Benefits
- Optional medical, dental, vision, life, and disability insurance
- Paid holidays, vacation, and sick leave
- Fidelity National Financial matching 401(k)
- Employee stock purchase plans
- Access to mental health resources, including free Calm memberships
- Initiatives that promote physical and emotional well-being
- Employee recognition programs that celebrate achievements and milestones
- Discounts on gym memberships, pet insurance, and employee purchasing programs
- Tuition reimbursement program that supports continued education and professional growth
- Resources and support to fuel your growth
- Flexibility to work remotely, while staying connected through virtual engagement
- Necessary equipment for remote employment
Company Overview
Company H1B Sponsorship