Note: The job is a remote job and is open to candidates in USA. Ashley Global Retail is the largest manufacturer of furniture in the world and the #1 furniture retailer in North America. The Training & Education Administrator provides administrative, organizational, and project coordination support to the Vice President of Sales Training & Education and the broader Training & Education leadership team.
Responsibilities
- Provide high-level administrative support to the Vice President of Sales Training & Education
- Manage executive calendar, schedule meetings, and coordinate priorities
- Prepare meeting agendas, materials, presentations, and documentation
- Capture meeting notes, action items, and follow-up communications
- Coordinate travel arrangements and logistics as needed
- Serve as central point of contact for Training & Education department communications
- Coordinate communications between leadership team, training staff, and cross-functional partners
- Distribute department updates, announcements, and key information to stakeholders
- Maintain organized communication channels and ensure timely information flow
- Support internal and external stakeholder engagement
- Track and monitor key department projects, initiatives, and priorities
- Maintain project timelines, milestones, and deliverables
- Coordinate project activities across Directors, Learning & Delivery leaders, Instructional Designers, and Training Specialists
- Identify potential roadblocks and communicate status updates to leadership
- Support strategic planning activities and department goal tracking
- Develop and maintain department reports, dashboards, and tracking systems
- Compile data and metrics for leadership review and decision-making
- Document processes, procedures, and best practices
- Maintain organized filing systems for department records and resources
- Support budget tracking and expense reporting
- Plan and coordinate department meetings, training events, and leadership sessions
- Manage logistics including venue selection, catering, materials, and technology setup
- Coordinate virtual meeting platforms and ensure technical readiness
- Support conference and offsite planning activities
- Manage registration, attendance tracking, and post-event follow-up
- Identify opportunities to leverage technology, automation, and AI-enabled tools
- Implement solutions to improve productivity, communication, and reporting
- Streamline administrative processes and workflows
- Support adoption of new tools and systems within the department
- Stay current on emerging technologies and best practices
- Partner with business partners across Sales, Operations, HR, IT, and other departments
- Coordinate cross-functional initiatives and communications
- Support alignment of training activities with broader business objectives
- Build and maintain positive working relationships across the organization
Skills
- High school diploma or equivalent required
- 3+ years of administrative, project coordination, or executive support experience
- Exceptional organizational skills with ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- Strong written and verbal communication skills; professional and polished in all interactions
- Meticulous attention to detail in documentation, reporting, and coordination activities
- Ability to track projects, manage timelines, and keep initiatives on track
- Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams); experience with project management tools, LMS platforms, and collaboration software
- Proactive identification of issues and development of solutions
- Ability to handle sensitive information with professionalism and confidentiality
- Flexibility to adjust to changing priorities and business needs
- Self-starter who anticipates needs and takes action without constant direction
- Strong interpersonal skills and ability to build positive relationships across all levels
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Experience with project management tools (Monday.com, Asana, Trello, or similar)
- Comfortable with virtual meeting platforms (Zoom, Teams, WebEx)
- Ability to learn new technology systems and tools quickly
- Interest in leveraging AI and automation to improve processes
- Associate's or Bachelor's degree preferred
- Experience supporting senior leadership or executive teams preferred
- Background in training, education, or learning & development environments a plus
Benefits
- Competitive compensation and benefits package
- Opportunity to support a dynamic Training & Education team
- Exposure to executive leadership and strategic initiatives
- Professional development and growth opportunities
- Collaborative and supportive work environment
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