Note: The job is a remote job and is open to candidates in USA. Zuora is a company that helps businesses grow smarter and adapt faster through its platform. They are seeking a Total Rewards Analyst to enhance Total Rewards operations across compensation and benefits, partnering closely with business leaders to deliver high-quality support and administer competitive programs.
Responsibilities
- Leverage technology to conduct external market pricing and prepare pricing analyses to determine structure mapping
- Serve as the key contact for participation in compensation surveys
- Support annual compensation processes, including the Merit cycle, Corporate Bonus Plan, and Promotion cycle by:
- Evaluating global salary structures and making adjustment recommendations
- Testing and administering compensation processes within Zuora’s pay software
- Reviewing proposed pay changes against budget and for parity across teams
- Calculating and analyzing bonus payments
- Reviewing outcomes against budget
- Analyzing process results and outcomes
- Partner with HR Operations to support benefits-related onboarding, offboarding, and Total Rewards operations
- Support administration of the annual U.S. Benefits Open Enrollment process
- Monitor benefits discrepancy files and resolve eligibility issues in a timely manner
- Serve as the main point of contact for benefits invoices, including reconciliation and coordination with vendors and internal stakeholders
- Provide first-line support to employees by responding to benefits and compensation questions
- Assist in the development and maintenance of employee communications, training materials, and benefits resources
- Maintain and update policies, procedures, and documentation related to compensation, benefits, time off, and leave of absence programs
- Participate in compensation and benefits-related projects, compliance activities, process improvements, and other initiatives as needed
- Support leave of absence administration, including maintaining leave records in Workday, ensuring data consistency across systems, coordinating with managers on leave approvals, and responding to disability claims and requests in a timely manner
Skills
- 2+ years of experience in human resources, global compensation, and/or global benefits
- Strong proficiency in Excel or Google Sheets, including formulas, charts, graphs, pivot tables, and other advanced capabilities
- Analytical and quantitative skills, with the ability to interpret data and provide thoughtful recommendations
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail, with the ability to work independently and manage projects and deadlines
- A high degree of integrity, discretion, and sound judgment when handling sensitive and confidential information
- Workday experience is a plus, with Workday Advanced Compensation experience preferred
- Bachelor's degree or equivalent relevant experience
- Experience with compensation tools such as Pave or similar external platforms is a plus
Benefits
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
- This is a remote position, with occasional opportunities to gather with the team for office visits, events, or offsites. If you are located near an office, you are also encouraged to work onsite.
Company Overview