Note: The job is a remote job and is open to candidates in USA. Daikin Comfort Technologies Distribution, Inc. distributes HVAC products and services. The Territory Sales Manager will develop and grow a profitable dealer base across the East Texas/Louisiana territory, drive sales and margins, manage customer relationships in CRM, and collaborate with branch teams. The role also provides guidance to subordinates and monitors market and competitive trends.
Responsibilities
- Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers
- Target and sign-up Dealers within assigned territory
- Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts
- Maintain and improve sales revenue and gross margin
- Maintain an accurate call history within the CRM system
- Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory
- As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis
- Be the channel expert on the features, benefits, product performance, and design guidelines for products sold
- Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc
- Periodically reach out to customers to determine satisfaction with the organization, products and services
- Monitor competitive activity and trends within territory
- Expand knowledge base of the company’s products and features
- Understand and follow work instructions, operating procedures and company policies
- Perform additional projects/duties to support ongoing business needs
- Ensures work is aligned with the Director’s expectations, goals, and vision
- Accountable for implementation of policies, processes, and procedures for short-term results
- Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
- Works on difficult to moderately complex issues and projects
- Provides guidance and training to subordinates
- Has authority to hire, recommend pay, establish performance and recommend for termination
- Level of signing authority established by company policy/guidelines
Skills
- Proficient sales ability with the ability to build and action a robust sales plan
- Excellent communication and presentation skills; both verbal and written
- Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc
- Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan
- Strong organizational and multi-tasking and time management skills
- Ability to focus and high level of attention to detail
- Ability to read and interpret construction documents and drawings/plans
- Knowledge of HVAC products, services, customers and market trends
- Demonstrates discernment and sound judgment
- Self-motivated with the ability to work autonomously with minimal supervision
- Ability to apply good judgement, strong work ethics and integrity on the job
- High School Diploma or GED equivalent
- Must be able to perform essential responsibilities with or without reasonable accommodations
- Travel is required – up to 50%
- Qualified Applicants must be legally authorized for employment in the United States
- Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States
- Minimum 5 years of sales experience preferably within the HVAC industry
- College degree preferred
Benefits
- Benefits are effective on day one for all full-time direct hires.
- Training programs are available to help guide team members and develop new skills.
- Growth Opportunities - there are immense opportunities to grow your career.
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