Note: The job is a remote job and is open to candidates in USA. The Garland Company, Inc. is a provider of roofing products and related services. The Territory Sales Manager is responsible for maximizing sales profitability, growth, and account penetration within an assigned territory by developing customer relationships, securing new business, demonstrating products, preparing proposals, resolving customer issues, and coordinating sales activities across internal teams.
Responsibilities
- Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
- Provide high-quality customer service to accounts that have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings
- Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services
- Makes telephone calls and in-person visits and presentations to existing and prospective customers
- Researches sources for developing prospective customers and for information to determine their potential
- Develops clear and effective written proposals/quotations for current and prospective customers
- Expedites the resolution of customer problems and complaints
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups
- Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization
- Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
- Identifies advantages and compares organization’s products/services
- Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas
- Participates in trade shows and conventions
Skills
- Must possess sales experience and cooperative contract development/management
- Possession of at least a high school diploma is required
- Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach)
- Must be results-orientated and able to work both independently and within a team environment
- Must possess excellent verbal and written communication skills
- Proficiency in using Microsoft Office Suite applications and contact management software
- Must have the ability to travel both domestically and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a driver's license are required
- Overnight domestic and international travel required
- Ability to communicate in a clear, concise and effective manner with customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings
- Ability to maintain regular, predictable, and punctual attendance at client locations or other required locations
- Ability to establish and maintain effective working relationships with others
- Ability to use office equipment such as a personal computer, copier and facsimile machines
- Ability to walk, sit or stand for extended time periods and distances
- Ability to read at, above, and below shoulder height
- Occasionally stoop, kneel or crouch
- Ability to accurately distinguish color variation
- Hearing and vision required to be within normal ranges
- Ability to climb ladders/extension ladders routinely
- Ability to climb, traverse and maneuver across different roof levels while adhering to fall protection requirements as necessary
- Have sufficient manual dexterity to safely cut and manipulate products/materials
- Ability to properly use Personal Protective Equipment (PPE)
- Ability to work in inclement weather with frequent exposure to the elements
- Ability to tolerate household and other types of typical industrial / construction chemicals and solvents while properly using and wearing PPE as necessary
- Must be able to travel both domestically and internationally by various means including but not limited to airplane, motor vehicle, train, etc
- Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver's license, and maintain an acceptable motor vehicle driving record
- Ability to occasionally work evenings, weekends, and overnight travel required
- A post-secondary degree is preferred
Company Overview