Note: The job is a remote job and is open to candidates in USA. CVS Health is a retail pharmacy company seeking a Temporary Remote Customer Service Representative. The role supports high-volume customer service operations, handles customer interactions, follows established processes, maintains quality and productivity standards, and contributes to seasonal team coverage.
Responsibilities
- Support customer service operations in a high-volume remote environment
- Handle customer interactions professionally and efficiently
- Follow established processes, policies, and workflow expectations
- Maintain quality, accuracy, and productivity standards throughout the assignment
- Participate fully in training and apply new information quickly
- Work assigned schedules reliably and contribute to team coverage during peak seasonal volume
Skills
- Confirmation of a typing test showing at least 45 words per minute with 95% accuracy
- Confirmation of your internet speed with your submission
- Must demonstrate keyboarding skills of at least 45 WPM with 95% accuracy
- Must have high-speed broadband/fiber internet with minimum speeds of 100/25 mbps
- Must be connected through a wired ethernet connection, wireless internet connections are not permitted (e.g. Starlink, 5G networks)
- Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours
- Candidates must maintain a professional work environment that supports focus and productivity throughout the workday
- High School Diploma or GED required
- Associates degree in Business, Accounting or equivalent work experience
Benefits
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
- All equipment will be provided
- Remote work
Company Overview
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