Note: The job is a remote job and is open to candidates in USA. TTEC is a global customer experience company that combines humanity and technology to help businesses create engaged customer experiences. The Temporary Instructional Designer will design, develop, deliver, evaluate, enhance, and maintain human-centered, data-driven virtual and blended learning experiences using instructional design, learning science, user experience, graphic design, and media design. The role will also support curriculum redesign, analyze learning data, and research learning tools and platforms.
Responsibilities
- Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies
- Keep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environment
- Support the Global Learning Delivery Project Management team in the curriculum design and redesign
- Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes
- Conduct research on learning tools and platforms
Skills
- 3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools, using advanced features in audio-editing tools, using learning technology apps for rapid design and creating user content using basic graphic design features
- Knowledge of and practical application of adult learning theory, user design, and learning design principles
- Experience using Learning Management Systems and/or Learning Experience Systems
- Proficiency in Microsoft Office including using advanced features in PowerPoint and basic features in Excel
- Basic project management skills and familiarity with task manager or productivity tools
- Experience in learning data analysis to effectively evaluate behavioral and business impact of training programs
- Advanced English communication skills
Benefits
- Remote work in the United States
- Support for career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- Paid time off (PTO)
- Wellness and healthcare benefits
- Performance bonus opportunities
- Tuition reimbursement
Company Overview