Note: The job is a remote job and is open to candidates in USA. GovCIO is hiring a Technical Writer to support the Department of Veterans Affairs Health Technology Management Services Contract. The role manages, creates, edits, and quality-assures documentation and communications artifacts for senior leadership and VA Medical Center personnel during Electronic Health Record transitions.
Responsibilities
- Writes, rewrites and/or edits technical documentation and team communications/artifacts with graphic design as needed
- Leverages advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative that engages the intended audience
- Apply editorial styles and standards consistently and appropriately across documentation
- Develops ad hoc artifacts for a variety of the intended audiences, including executive VA leadership
- Creates documentation based on newly identified processes/procedures through the course of each fiscal year
- Collaborates with subject matter experts to aid in the development of comprehensive deliverables
- Acquires subject knowledge through active participation in daily team support and standard team activities
- Reviews technical documentation for quality of content and formatting
- Works closely with project manager to address any communications gaps, update and maintain team communication plan, support the team in implementing communications plan and identify opportunities for improvement
- Ability to draft accurate, succinct meeting minutes, often with short turnaround times
- Support continuous improvement by reviewing and refining existing artifacts that are shared directly to key VAMC personnel during each site Electronic Health Record transition
- Perform related duties as assigned
Skills
- Bachelor's degree in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 5+ years of experience (or commensurate experience)
- 3-5 years of relevant experience with certifications in relevant UX software or 5 to 7 years of relevant experience may be substituted for education
- Experience within Enterprise VA projects or other federal agencies
- Advanced proficiency in core Microsoft products (e.g., Word, Excel, and PowerPoint), SharePoint, and Adobe Acrobat
- Experience operating in an agile environment
- Must be able to obtain/maintain a suitability/public trust clearance with the VA
Benefits
- Fully remote within the United States
Company Overview
Company H1B Sponsorship