Note: The job is a remote job and is open to candidates in USA. The Fountain Group is recruiting for a confidential client seeking a Senior Technical Writer to own its documentation portfolio and manage content from planning through maintenance. The role collaborates with Engineering, UX, Training, Support, and Marketing to create clear, customer-focused technical content.
Responsibilities
- Seeking a dynamic, self-motivated, and experienced Senior Technical Writer to own the documentation portfolio end-to-end
- In this role, you will drive the entire content lifecycle, from requirements gathering and content planning through authoring, publishing, and long-term maintenance
- This individual will work cross-functionally with Engineering, UX, Training, Support, and Marketing teams to deliver high-quality documentation that enhances the customer experience
Skills
- Bachelor degree in Communication or related field
- 2–5 years of technical writing experience
- Experience creating and publishing multiple types of technical documentation, including online content syndication
- Strong proficiency with DITA XML authoring and associated workflows
- Experience creating HTML-first documentation where each page functions as a standalone information resource
- Ability to leverage AI tools to improve content quality, consistency, and efficiency
- Experience building consensus and collaborating across multiple teams and business functions
- Knowledge of Heretto CCMS or a similar component content management system
Benefits
- Remote Role
- Referral Bonus for any candidate who is hired and still gainfully employed after 30 days
Company Overview
Company H1B Sponsorship