Note: The job is a remote job and is open to candidates in USA. Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider, and Oracle platinum resale partner. The Technical Writer will develop, edit, and maintain technical, operational, and program documentation supporting technology implementations, cybersecurity compliance, cloud modernization, and enterprise IT initiatives. The role collaborates with technical teams and government stakeholders to produce clear, accurate, compliant documentation for federal consulting programs.
Responsibilities
- Develop, edit, and maintain technical documentation for IT consulting engagements
- Create system documentation, implementation guides, standard operating procedures (SOPs), user guides, administrator guides, and training materials
- Translate complex technical concepts into clear, concise documentation for both technical and non-technical audiences
- Collaborate with project managers, solution architects, cloud engineers, cybersecurity professionals, and business analysts to gather technical information
- Develop and maintain project documentation, including:
- System Design Documents (SDDs)
- Architecture Diagrams
- Configuration Guides
- Installation Guides
- Operations & Maintenance Manuals
- Knowledge Base Articles
- Release Notes
- Process Documentation
- Support proposal efforts by contributing technical content, staffing descriptions, management plans, and past performance documentation
- Assist cybersecurity teams with documentation supporting RMF, NIST, FedRAMP, CMMC, or ATO initiatives, including:
- System Security Plans (SSPs)
- Policies and Procedures
- Security Control Narratives
- POA&Ms
- Configuration Management documentation
- Ensure documentation complies with client standards, organizational templates, branding guidelines, and contractual requirements
- Conduct document reviews for quality, consistency, grammar, formatting, and technical accuracy
- Maintain document repositories and version control using collaboration platforms such as SharePoint, Confluence, or Microsoft Teams
- Support knowledge management initiatives by organizing and maintaining reusable documentation assets
- Coordinate document reviews and approvals with internal stakeholders and government customers
Skills
- Bachelor's degree in English, Technical Communications, Journalism, Information Technology, Computer Science, or a related field (or equivalent experience)
- 3+ years of technical writing experience supporting IT, software, cloud, or cybersecurity projects
- Experience supporting federal, DoD, or state/local government programs
- Excellent written, verbal, editing, and proofreading skills
- Experience developing documentation from interviews with subject matter experts
- Strong understanding of document lifecycle management and version control
- Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Visio)
- Experience with SharePoint, Confluence, Adobe Acrobat, or similar collaboration/document management platforms
- Ability to manage multiple priorities in a fast-paced consulting environment
- Experience supporting federal government contractors or system integrators
- Oracle EPM experience
- Familiarity with: NIST 800-53, RMF, FedRAMP, CMMC, FISMA, DoD cybersecurity documentation
- Experience documenting cloud environments such as Oracle Cloud Infrastructure (OCI), AWS, Azure, or Google Cloud Platform
- Knowledge of Agile or Scrum software development methodologies
- Experience supporting software implementation or systems integration projects
- Familiarity with diagramming tools such as Microsoft Visio, Lucidchart, or Draw.io
Benefits
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Company Overview
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