Note: The job is a remote job and is open to candidates in USA. HonorVet Technologies is a certified veteran-owned staffing and workforce solutions company specializing in IT, healthcare, and federal staffing services. The Technical Writer role involves supporting and maintaining user guides for the Omnipod portfolio, managing content migration to a new content management system, and collaborating with cross-functional teams. This position requires strong technical writing skills, experience with instructional manuals, and proficiency in Adobe Creative Cloud and content management systems.
Responsibilities
- Support the upkeep and ongoing development of user guides in multiple languages, markets, and configurations
- Adhere to and improve upon existing content processes and workflows
- Ensure process compliance with cross-functional stakeholder requirements across the business
- Support implementation and migration into component content management systems (CCMS) to ensure content is up-to-date and aligned with organizational and regulatory standards
- Collaborate with content strategists, labeling designers, regulatory leads, medical SMEs, systems engineers, product teams and others
Skills
- Hands-on experience in crafting instructions for use
- Strong background in technical writing
- At least 1-2 years of working in user-facing instructional manuals
- Experience in Adobe Creative Cloud
- Excellent project management abilities and process development skills
- Eagerness and aptitude to learn new technologies quickly
- Able to prioritize work to meet program timelines and to respond to tight deadlines for urgent matters
- Strong leadership skills able to influence many varying opinions and stakeholders, and lead through change
- Strong interpersonal skills and track record of building collaborative relationships
- Ability to coordinate and synthesize requirements from a variety of subject matter experts in upstream and downstream functions
- Comfort with a dynamic agile software development environment
- Ability to make problems visible and actively participate in solution-finding
- Immense flexibility: driving a focused approach while being able to pivot in a growing, fast-moving organization
- Bachelor's degree in Information Systems, Technical Communication, Library Science, or a related field
- 3+ years of experience in technical writing, content administration, technical documentation, or CMS management
- Proficiency with Microsoft tools and applications; including Outlook, Word, Excel, and PowerPoint
- Proficiency with Adobe InDesign, Adobe Cloud, Adobe Acrobat
- Experience with collaboration tools such as Miro, Jira, Confluence, and Smartsheet
- Familiarity with DITA and structured content management systems
- Must have ability to understand medical, clinical, and technical aspects of diabetes management and drug delivery products
- Experience in a structured component content management system (DITA-based)
- Healthcare, life sciences, or diabetes experience
Benefits
- This position is eligible for 100% remote working arrangements.
Company Overview
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