Note: The job is a remote job and is open to candidates in USA. GovCIO is currently hiring for a Technical Writer to support the modernization of the Air National Guard (ANG) Information Technology (IT) Infrastructure. The role involves developing, maintaining, and managing high-quality technical documentation to aid in engineering, deployment, operations, and sustainment activities across more than 180 ANG installations.
Responsibilities
- Excellent written, verbal, editing, and organizational skills
- Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences
- Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, network schematics, engineering illustrations, and operational views
- Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts
- Gathers information through research, statistical reports and interviews with technical staff
- Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications
- Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives
Skills
- High School Diploma with 9+ years (or commensurate) experience
- Active Security Clearance: Secret
- Experience supporting DoW, Federal Government, or National Guard programs
- Demonstrated ability to translate highly technical information into clear, concise, and well-organized documentation for technical and non-technical audiences
- Knowledge of documentation lifecycle management, configuration management, and version control practices
- Knowledge developing SOPs, technical manuals, implementation guides, and operational documentation
- Strong proficiency with Microsoft Office Suite and collaboration/document management platforms (e.g., SharePoint, ServiceNow, or similar)
- Ability to manage multiple priorities in a fast-paced, collaborative environment
- Experience supporting large-scale enterprise IT modernization or infrastructure deployment programs
- Familiarity with cybersecurity frameworks, Risk Management Framework (RMF), STIGs, and DoW cybersecurity documentation requirements
- Experience working in Agile, DevSecOps, or hybrid project environments
- Knowledge of networking, virtualization, cloud technologies, or enterprise systems administration
- Experience documenting enterprise IT infrastructure, networking, cloud technologies, cybersecurity, or systems engineering activities
- Eligibility for base access and installation credentials (CAC required)
Company Overview