Note: The job is a remote job and is open to candidates in USA. The company is seeking a Technical Writer to collaborate with developers, quality engineers, product managers, and usability experts to improve the usability of its application. The role focuses on creating user interface text, online help, developer guides, tutorials, videos, and other documentation while using Agile methodologies and technical communication tools.
Responsibilities
- Create and update documentation for AgentExchange
- Develop, write, edit, and format materials including technical manuals, installation guides, user manuals, and related technical and business process documentation
- Adhere to format, content, and style guidelines when creating, updating, and enhancing documentation, ensuring usability, accuracy, consistency, and quality
Skills
- 6-8 years of previous technical writing experience
- Excellent written and verbal communication skills
- Expertise in Grade IV technical writing, including self-directed research, team and stakeholder collaboration
- Experience in using AI for writing and editing
- Optional: Experience with software app stores as an app store team member or software developer
Benefits
- Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
- Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus.
- Sick leave and mobile phone reimbursement provided based on state or local law.
- Remote work model
Company Overview
Company H1B Sponsorship