Note: The job is a remote job and is open to candidates in USA. Harbor Freight Tools is a national tool retailer offering a broad range of tools and accessories. The Technical Manual Writer will create, edit, illustrate, and format technical manuals, quick start guides, labels, and related documentation for product assembly and use. The role collaborates with vendors, technicians, and internal teams while ensuring accuracy, clarity, branding, and legal compliance.
Responsibilities
- Carefully work through the vendor provided information to understand how the product is assembled and used
- Compile information and write technical manuals, clearly and simply describing everything a consumer needs to assemble and use the product
- Write clear, informative, and accurate instructions
- Edit images in Photoshop to include in manuals
- Edit and create illustrations from existing diagrams for manuals, as well as manuals written by co-workers, to clarify product procedures
- Assemble information, and layout carefully adhering to our template format in InDesign
- Update finished manuals and quick start guides as needed with updates, corrections, re-writes and other changes
- Edit manuals written by other writers for errors, clarity and layout
- Design, layout and illustrate quick start guides
- Consult with technicians to help determine steps in the process
- Review manuals to determine needed steps to illustrate
- Create and edit labels, to meet specific branding and legal standards, and create Label Placement Maps
- Additional duties as assigned by manager
Skills
- Ability to work well with direct co-workers and employees in other departments to verify information and organize/layout documentation
- Ability to work independently, planning time so as to meet deadlines
- Ability to be flexible, changing procedures and priorities as needed
- Ability to produce consistent work within established branding, style, and legal guidelines
- Interest and ability in learning new techniques, quickly conforming to new standards as they are set and/or updated
- Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others
- Corporate - Remote - General office environment requiring ability to: Stand, walk, sit for extended periods of time
- Corporate - Remote - General office environment requiring ability to: Speak and listen to others in person and over the phone and video conferencing
- Corporate - Remote - General office environment requiring ability to: Use keyboard and read from computer screen and reports
- Corporate - Remote - General office environment requiring ability to: The ability to lift up to 15 lbs
- Bachelor's degree preferred
- 3-5 years' experience as a technical writer in a design environment within a retail industry preferred
- Knowledge and use of InDesign, OSX (Macintosh Operating System), Illustrator and Photoshop
Benefits
- Early access to pay
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Eligible Associates are able to enroll in our company’s 401k plan.
- Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays).
- Paid sick time up to 80 hours per year unless otherwise required by law.
Company Overview
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