Note: The job is a remote job and is open to candidates in USA. BSH Home Appliances Corporation is a leading manufacturer of Bosch, Gaggenau, and Thermador home appliances focused on consumer-centric experiences and innovation. The Technical Trainer coordinates, develops, and delivers technical training programs, maintains training materials and resources, and supports training operations at BSH and customer locations.
Responsibilities
- Assist the Technical Training manager with the day to day running of the Technical Training department
- Contribute to the design and delivery of new training programs and solutions to drive improvements in customer service, efficiency and costs
- Facilitates technical training at BSH sites and other locations
- Participates in the development of technical training courses according to organizational requirements
- Prepares training materials for training events as needed
- Coordinates external trainers to provide specialist courses beyond BSH's catalogue
- Maintains the technical training library developed by the Technical Training team
- All other duties as required
Skills
- · Two-Year College – Required
- · 3-5 Years Previous Training Experience – Required
- · Comprehensive domestic appliance knowledge
- · Electromechanical knowledge
- · Product and service knowledge training
- · Strong analytical, organizational, and problem-solving abilities
- · Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
- · Virtual training platforms (Microsoft Teams, Zoom, Webex)
- · Strong presentation, facilitation, and coaching skills
- · Excellent written and verbal communication
- · Travel: 50%
- · Four-Year College – Preferred
- · 5-7 Years Previous Training Experience - Preferred
Benefits
- Remote work option (Chicago, IL or Remote)
- Medical, dental, vision, life insurance, short- and long-term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
- Wellness Plan that allows participating employees to earn lower medical care premiums.
- 401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service, with a fully vested 100% employer match on the first 4% of compensation contributed and an annual employer-funded profit-sharing contribution dependent on company profitability.
- Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
- Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
- 40 hours of paid personal leave (Production Line).
- 12 days of paid holidays per year (max 8 hours paid per day).
- Adoption Reimbursement Program
- Perks at Work
- BSH Employee Purchase Program
- Ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
- Employee Referral Bonus program
Company Overview