Note: The job is a remote job and is open to candidates in USA. Voith Paper is hiring a Technical Sales Representative to manage assigned mill accounts and build relationships with customer decision-makers. The role focuses on growing sales, supporting customers with technical services, and driving regional performance across orders, customer satisfaction, receivables, and expenses.
Responsibilities
- Manage assigned accounts to meet sales and order budget objectives, while addressing customer requirements, monitoring receivables, and controlling travel and entertainment expenses
- Partner with cross-functional teams, including Customer Service, Manufacturing, Technology & Optimization, and Administrative Support, to drive operational success and achieve business objectives
- Present and promote value-added products and technical services by analyzing data and delivering reports that support customer decision-making and acceptance
- Determine with sales management and regional team members prescribed levels of call frequencies through accounts planning including machine downtime coverage
- Forecast annually with sales management for future growth and opportunities
- Maintain good customer files and records for account planning, forecasting, production scheduling, and inventory control
- Support product installations, maintain accurate reporting and database records, and promptly escalate product performance or runnability issues
Skills
- BS Degree in Engineering or Paper Science, or sales or industry-related experience
- Must be able to demonstrate the ability to sell and develop strong relationships with customers
- Strong verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across all levels and functions of the organization to achieve goals
- Must be able to provide solid technical support to customers
Company Overview