Note: The job is a remote job and is open to candidates in USA. SkyCell AG is transforming pharmaceutical supply chains through temperature-controlled containers, IoT connectivity, and digital solutions. The Technical Sales Manager will develop customer solutions, support new business, grow existing accounts, build value propositions, and partner with Customer Success to drive implementation, retention, and expansion.
Responsibilities
- Build trusted, long-term relationships with assigned customers and understand their evolving needs
- Conduct regular business reviews, identify opportunities for growth, and support account retention
- Drive expansion through new use cases, geographies, products, and business units
- Work closely with Customer Success to support successful implementation, customer satisfaction, and value delivery
- Develop strong customer advocacy and references
- Partner with Business Development on strategic sales opportunities
- Understand customer challenges and translate them into effective solutions and compelling value propositions
- Build business cases that demonstrate the value of SkyCell's solutions
- Engage stakeholders across operations, procurement, quality, and supply chain functions
- Coordinate with Product, Pricing, and Commercial teams to develop solutions that meet customer needs
Skills
- We are open to candidates based anywhere within the US, with remote working available within this country
- Experience in technical sales, account management, customer success, solution engineering, business development, or enterprise sales, ideally within logistics or cold chain
- Experience working with complex solutions and customer environments, with the ability to understand needs and translate them into effective solutions
- A structured and organised approach, with the ability to manage multiple priorities and follow processes effectively
- Strong analytical and commercial skills, with the ability to use data to develop customer insights, business reviews, and value propositions
- Strong relationship-building and stakeholder management skills, with the ability to communicate and influence effectively across different functions and levels
- Excellent communication, presentation, and problem-solving skills
- For this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered
Benefits
- Remote working available anywhere within the US
- Flexible working hours and work-life balance
- Continuous learning and development opportunities
- Opportunities for career advancement
- Company-wide events
- SkyWeek immersive onboarding program for new joiners
- Competitive maternity and paternity leave
- Generous annual leave package and local bank holidays
Company Overview