Note: The job is a remote job and is open to candidates in USA. Infotree Global Solutions is seeking a Program Manager for Technical Sales Enablement to manage the new hire onboarding program for System Engineers and Solution Architects. The role involves owning the onboarding process, driving accountability, and enhancing the new hire experience while collaborating with various stakeholders.
Responsibilities
- Own the SE/SA new hire onboarding program end to end, serving as the primary program lead and operational driver — ensuring every new technical seller is supported, on track, and field-ready
- Drive accountability with hiring managers and technical sales leadership by maintaining clear visibility into new hire progression at every stage of the onboarding journey
- Partner with Technical Sales Leadership to define and track ramp milestones, success metrics, and field-readiness indicators
- Identify gaps in the onboarding experience and work cross-functionally with content owners, instructional designers, and technical SMEs to close them — while others own content creation, you own the program
- Maintain and organize onboarding content and learning paths within the learning management system (LMS), ensuring resources are current, accessible, and easy to navigate
- Manage onboarding cohorts across multiple segments, maintaining quality and consistency as the organization scales
- Actively identify and implement opportunities to automate tracking, reporting, and communications throughout the onboarding journey to reduce manual effort and improve the new hire experience
- Leverage enablement platforms, LMS capabilities, and workflow tools to build scalable, repeatable program operations
- Continuously iterate on program structure and delivery based on learner feedback, completion data, and performance signals
- Explore and apply modern enablement approaches to enhance engagement and retention
- Build and maintain regular reporting for frontline managers and senior technical sales leaders on new hire progress, program completion, and engagement
- Flag risks, gaps, and learners who may need additional support — proactively surfacing insights rather than waiting to be asked
- Develop and deliver program summaries covering cohort performance, learner satisfaction, and field-readiness indicators
- Establish clear program KPIs and communicate progress against them on a consistent cadence aligned to hiring cycles and leadership review rhythms
- Partner closely with Technical Sales Leadership, HR, Talent Acquisition, and the broader Technical Sales Enablement team to align onboarding programs with business priorities and hiring plans
- Coordinate virtual and in-person training sessions, managing logistics, scheduling, and communications across global time zones as directed
- Serve as a consistent point of contact for new hires, hiring managers, and stakeholders throughout the onboarding journey
- Align with leadership on strategy, focus areas, and program priorities — achieving buy-in and driving execution
- Beyond onboarding program, support the design, coordination, and execution of Alliances, technical sales and partner enablement programs as needed
Skills
- 3+ years of experience in program management, sales enablement, or a related field within a SaaS or technology company; a background in technical sales or technical sales enablement is a plus
- Demonstrated ability to own and operate complex, multi-stakeholder programs with minimal oversight
- Strong organizational skills with the ability to manage competing priorities and cross-functional dependencies
- Comfortable working with data to track learner progression, measure program effectiveness, and surface actionable insights for managers and leaders
- A natural inclination to find smarter, more scalable ways to operate — actively seeking opportunities to reduce manual effort through tooling and process improvement
- Exceptional interpersonal and written communication skills; able to engage effectively at all levels, from new hires to senior sales leadership
- Ability to accommodate global business operations, including availability for early morning or evening meetings to support cross-regional collaboration
- Experience supporting or managing onboarding programs for technical sales roles (SE, SA, or similar)
- Familiarity with adult learning principles and instructional design concepts
- Experience with LMS platforms, content authoring tools, and virtual facilitation technology
- Familiarity with enablement platforms featuring mobile learning, gamification, and robust tracking and reporting capabilities
- Experience with tools such as Salesforce, Asana, and G-Suite
- Exposure to Alliances, channel, or partner enablement programs
- Knowledge of sales methodologies such as MEDDPICC
- Experience in the cybersecurity industry
Company Overview
Company H1B Sponsorship