Note: The job is a remote job and is open to candidates in USA. GridX is a clean energy technology company providing analytics solutions for utilities and energy technology providers. The Technical Project Manager will lead customer onboarding and complex technology delivery projects, coordinating cross-functional teams, managing requirements, budgets, risks, timelines, and stakeholder communications. The role will also evolve project management methodologies and guide customers through technical integration processes.
Responsibilities
- Leads and project manages the Customer onboarding experience, providing a best in class experience
- Drives internal teams to deliver the product to Customers on schedule and within scope
- Utilizes standards, processes, documentation and systems to efficiently manage onboarding new customers, project planning, requirements gathering, resourcing, budgeting, change management, risk management, and project closure
- Manage and maintain ongoing delivery processes, timelines, risk mitigation and client communications
- Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
- Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
- Communicate with internal and external executives regarding project status on a weekly or ad hoc basis. Ensure customer’s expectations are properly set according to project constraints, updates, and challenges
- Own and evolve the project management function, including methodologies, automation techniques, and polices
- Consultant mindset, able to effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer
- Experienced at following and developing standard project management methodologies and best practices
Skills
- 5+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
- Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
- Experience working with utility customers and/or in the energy industry
- Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
- Master of multitasking with repeatable tool sets and systems
- Creative and willing to push the envelope
- Ability to prioritize tasks and allocate resources effectively
- Implementation of quality assurance processes to ensure consistent and high-quality customer interactions
- Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator
- We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or take over sponsorship of an employment Visa at this time
- Experience in management consulting or strategic account management, preferably with a software/technology company
- Experience developing or implementing technology roadmaps and portfolios
- Experience with energy efficiency and program implementation is highly desired
- Experience working with a start-up
- Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
- Project Management Professional Certification (PMP)
Benefits
- Equity
- Flexible PTO
- Excellent Medical, Dental and Vision Insurance
- 401k Match
- Parental Leave
- Be part of creating our clean energy future
Company Overview