Note: The job is a remote job and is open to candidates in USA. Brooksource is a staffing and consulting company seeking a Technical Project Manager to support its Privacy organization. The role will lead a China Privacy Assessment implementation within ServiceNow, coordinating requirements, stakeholders, project plans, integrations, risks, documentation, and global collaboration between U.S. and China-based teams.
Responsibilities
- Lead planning and execution activities for a China-specific Privacy Assessment implementation
- Coordinate requirements gathering sessions with China-based stakeholders
- Document and manage functional and technical requirements
- Support evaluation of China privacy processes and identify required ServiceNow configurations
- Help design how China-specific processes integrate with existing Privacy workflows
- Serve as the primary liaison between:
- U.S.-based Privacy teams
- China business stakeholders
- ServiceNow delivery teams
- External consulting partners (e.g., PwC)
- Facilitate meetings and communicate decisions, risks, issues, and dependencies
- Drive alignment across technical and business teams
- Develop and maintain project plans, schedules, risks, issues, and dependencies
- Coordinate release planning activities and implementation milestones
- Track deliverables and ensure execution against agreed timelines
- Prepare executive-ready status reports for leadership
- Manage requirement intake, prioritization, and traceability
- Create and maintain project documentation
- Ensure technical requirements are clearly communicated to development and platform teams
- Support UAT planning and readiness activities
- Identify and document data flow, field mapping, and functional gaps between ServiceNow and other systems of record (e.g., inventory/metadata management systems) that support the Privacy Assessment process
- Maintain working knowledge of ServiceNow's role within the broader Privacy technology ecosystem, including how Privacy Assessment workflows are configured and executed on the platform
- Understand how ServiceNow exchanges data and functionality with other connected systems (e.g., metadata/inventory management tools), including where field-level, single-select vs. multi-select, or process-governance mismatches can arise between systems
- Partner with technical teams to translate business and China-specific requirements into system configuration needs, flagging where multi-system dependencies affect design decisions
- Support troubleshooting and resolution of cross-system integration issues that affect Privacy Assessment execution
- Maintain a 4:00 AM – 12:00 PM working schedule to maximize live overlap with China-based stakeholders
- Act as a bridge between teams operating across significantly different time zones
- Facilitate communications and follow-up activities between China and U.S. stakeholders
- Support translation and clarification of business requirements when needed
Skills
- 5+ years of Technical Project Management experience
- Experience managing enterprise technology implementations
- Familiarity with ServiceNow, including how it is implemented and configured to support business processes
- Experience coordinating implementations that span multiple integrated systems, including identifying and resolving cross-system requirement or data gaps
- Strong requirements elicitation and documentation skills
- Experience working with global and geographically distributed teams
- Strong stakeholder management and communication skills
- Ability to operate independently in a fast-paced environment
- Experience managing risks, issues, dependencies, and release planning
- Working knowledge of privacy assessment processes and privacy program operations
- Direct ServiceNow implementation experience, particularly within GRC, Privacy, or IRM modules
- Privacy, Compliance, Risk, or Governance program experience
- Experience integrating ServiceNow with other enterprise platforms (e.g., metadata management, inventory, or CLM systems)
- Experience supporting multinational projects involving China or Asia-Pacific regions
- Experience partnering with consulting organizations and external vendors
- Scrum Master, PMP, or Agile certifications
Benefits
- Fully remote work arrangement
- Medical coverage
- Dental coverage
- Vision coverage
- Health Savings Account (HSA)
- Dependent Care FSA
- Supplemental coverage
- 401k plan with a company match, fully vested after you become eligible
- Paid time off
- Sick time
- Paid company holidays
- Employee Assistance Program (EAP), including virtual counseling, financial services, legal services, and life coaching
Company Overview
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