[Remote] Technical Project Manager – Jira / JSM Solutions @ remote work

Note: The job is a remote job and is open to candidates in USA. Digile is seeking an experienced Technical Project Manager to oversee technical initiatives, streamline internal operations, and improve team workflows. The role leads technical project execution and cross-functional teams while serving as the primary Jira and Jira Service Management administrator and subject matter expert.

Responsibilities

• Strong project management and End-to-end delivery of technical projects—handling scoping, task breakdown, timeline management, resource allocation, and risk mitigation
• Jira & JSM Administration: Architect, configure, and maintain customized Jira software projects, JSM service desks, issue types, permission schemes, and custom field sets
• Design, build, and optimize automated Jira/JSM workflows, transitions, approval steps, and SLA metrics to streamline delivery and support operations
• Lead core Scrum/Kanban ceremonies (sprint planning, daily standups, backlog grooming, and retrospectives) for engineering and IT teams
• Translate technical requirements into clear deliverables, provide regular project status reports, and manage stakeholder expectations
• Build automated Jira/JSM dashboards, advanced JQL filters, and velocity/SLA reports to track project progress, operational metrics, and team bottlenecks

Skills

• 10+ years of experience as a Technical Project Manager, Scrum Master, or Agile Project Manager handling software/IT initiatives
• Deep Jira & JSM Mastery: Proven experience designing and managing Jira Software and Jira Service Management (JSM) environments from the ground up
• Workflow Engineering: Expert knowledge of Jira automation rules, custom workflow states, transition conditions/validators, post-functions, and SLA management
• Core Project Management: Strong foundation in Agile/Scrum/Kanban methodologies, project planning, capacity tracking, and milestone delivery
• Advanced proficiency in writing JQL (Jira Query Language) queries to build custom filters, tracking gadgets, and executive dashboards
• Excellent written and verbal communication skills, with a track record of bridging the gap between technical engineers and non-technical stakeholders

Benefits

• Remote work

Company Overview

Digile provides digital transformation services, including artificial intelligence integration, cloud migration, and data analytics. It was founded in 2015, and is headquartered in Singapore, Central Region, SGP, with a workforce of 1001-5000 employees. Its website is https://digile.com/.

Company H1B Sponsorship

Digile has a track record of offering H1B sponsorships, with 1 in 2026, 1 in 2025, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.