Note: The job is a remote job and is open to candidates in USA. ServiceTitan is a technology company providing solutions for contractors. The Technical Program Manager will drive end-to-end execution of Fintech programs across Payments, Payables, and Financing, coordinating with Product, Engineering, and go-to-market teams. The role focuses on delivering measurable business outcomes, managing dependencies and risks, improving execution processes, and ensuring successful launches and adoption.
Responsibilities
- Own the execution and delivery of key Fintech programs — ensuring initiatives are delivered on time, within scope, and with measurable impact
- Partner with Product and Engineering to define clear success criteria, program milestones, and KPIs tied to customer and business outcomes
- Manage dependencies, risks, and trade-offs, ensuring decisions are data-driven and surfaced early to maintain program predictability
- Drive visibility and accountability through clear reporting, dashboards, and communication across leadership and stakeholders
- Collaborate with GTM, Marketing, and Customer Success to ensure smooth launches, adoption readiness, and outcome tracking
- Continuously improve execution processes, streamlining how teams plan, deliver, and measure success across programs
- Champion alignment and trust, ensuring all teams stay focused on outcomes that drive measurable business and customer value
Skills
- 3–5 years of technical program management experience in SaaS or technology-driven environments, with a proven ability to deeply understand business context and deliver high-impact outcomes through strong cross-functional coordination, strategic planning, and effective resource management
- Familiarity with Fintech domains such as Payments, Payables, and Financing, with demonstrated ability to apply business insights to drive execution and measurable results
- Proven success in delivering complex, cross-functional programs with measurable business impact
- Strong technical acumen and ability to collaborate effectively with engineering and product leaders
- Excellent communication, organization, and stakeholder management skills
- Experience with agile methodologies and tools such as Jira, Confluence, and program dashboards
- Analytical mindset with the ability to interpret data, track KPIs, and connect execution to outcomes
- A proactive, hands-on approach with a focus on driving clarity, accountability, and results
Benefits
- Flexible time off with ample learning and development opportunities
- Comprehensive onboarding program
- Leadership training for Titans at all levels
- Other programs and events
- Bonusly rewards
- Peer-nominated awards
- Company-paid medical, dental, and vision
- 100% employer-paid medical, dental, and vision options
- 90% coverage for dependents
- FSA and HSA
- 401k match
- Telehealth options, including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services, including IUI and IVF
- Surrogacy reimbursement
- Adoption reimbursement
- On-demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
- Annual bonus
- Equity
Company Overview
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