Note: The job is a remote job and is open to candidates in USA. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. They are actively seeking a Technical Program Manager to collaborate with business stakeholders, prioritize product backlog, and deliver high-quality Service Cloud solutions. The role involves facilitating Agile processes and acting as the liaison between business and technical teams.
Responsibilities
- Collaborate with business stakeholders to gather requirements, prioritize the product backlog, and maximize business value
- Define and refine user stories with clear acceptance criteria to support Agile delivery
- Work closely with cross-functional teams to deliver high-quality Service Cloud solutions from concept to launch
- Facilitate sprint planning, backlog grooming, and stakeholder reviews to ensure timely delivery
- Monitor product performance, identify improvement opportunities, and drive continuous enhancements
- Act as the primary liaison between business and technical teams, ensuring alignment with organizational goals and customer needs
Skills
- Collaborate with business stakeholders to gather requirements
- Prioritize the product backlog
- Maximize business value
- Define and refine user stories with clear acceptance criteria
- Support Agile delivery
- Work closely with cross-functional teams
- Deliver high-quality Service Cloud solutions from concept to launch
- Facilitate sprint planning
- Conduct backlog grooming
- Conduct stakeholder reviews to ensure timely delivery
- Monitor product performance
- Identify improvement opportunities
- Drive continuous enhancements
- Act as the primary liaison between business and technical teams
- Ensure alignment with organizational goals and customer needs
Company Overview
Company H1B Sponsorship