Note: The job is a remote job and is open to candidates in USA. Sardine is an agentic risk platform that helps organizations fight financial crime, stop fraud, prevent AI-driven attacks, and automate fraud and AML operations. The Technical Program Manager will own integration project plans for complex enterprise engagements, coordinate cross-functional teams and clients, track feature requests, establish governance, and report on project health.
Responsibilities
- Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline
- Be the client’s trusted point of contact throughout the integration: Communicating regularly & proactively, surfacing risks early, and deeply understanding the client’s requirements
- Track client-specific product feature requests from intake through resolution, so tickets filed with Engineering and Product don't get lost or stall without visibility
- Establish RACI and roles/responsibilities upfront on every engagement, so accountability is unambiguous to both Sardine and the client's project office
- Manage regular, structured communication across Engineering, Product, Integrations, and the client — and manage client expectations proactively rather than reactively
- Ensure deliverables and artifacts are organized, current, and owned by the right person
- Build real fluency in the Sardine product so you can engage as a thought partner on feature requests, not just relay status between the client and the team
- Report on project health: deliverable slippage and root cause, dependency risk, and capacity planning across concurrent enterprise engagements
Skills
- Remote - United States or Canada
- 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients
- Direct experience working inside or against an enterprise client's formal project management expectations — structured governance, RACI, milestone-based reporting — and the judgment to apply that rigor without over-engineering it for smaller or faster-moving clients
- Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients
- Comfort acting as a thought partner to Engineering and Product — able to speak credibly enough about technical dependencies and tradeoffs to help unblock and prioritize, not just track status
- Excellent written and verbal communication skills, with the ability to translate technical status into language an enterprise client's project office and executive stakeholders will trust
- Strong organizational skills and the ability to run multiple concurrent, high-stakes client engagements without dropping details
Benefits
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
- 4% matching in 401k / RRSP - US and Canada specific
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
Company Overview
Company H1B Sponsorship