Note: The job is a remote job and is open to candidates in USA. ImageTrend provides software solutions, data analytics, and services for healthcare and emergency response organizations. The Technical Program Manager leads complex, cross-functional technical programs and strategic initiatives from concept through production deployment, coordinating teams, managing risks and dependencies, and improving engineering execution and delivery processes.
Responsibilities
- Lead multiple concurrent technical programs and strategic initiatives across Engineering, Product, and Technology organizations, ensuring alignment with business objectives and organizational priorities
- Develop and maintain program roadmaps, milestones, delivery plans, governance processes, success metrics, and executive reporting mechanisms
- Coordinate cross-functional teams to manage technical dependencies, resource planning, risks, issues, and competing priorities while driving timely resolution and execution
- Establish clear ownership, accountability, communication channels, and escalation paths across teams to ensure successful program executions
- Facilitate planning sessions, technical reviews, release readiness activities, retrospectives, and post-implementation assessments to support successful program delivery
- Partner with Engineering, Product Management, QA, DevOps, Security, and Architecture teams to ensure effective collaboration throughout the Software Development Life Cycle (SDLC)
- Monitor program health through key performance indicators (KPIs), dashboards, status reporting, and executive communications to ensure commitments are achieved and expected outcomes are delivered
- Translate technical concepts, risks, and recommendations into business-focused communications for stakeholders and leadership teams
- Champion Agile methodologies, project governance standards, release management processes, and continuous improvement initiatives that enhance quality, predictability, efficiency, and delivery velocity
- Prepare executive presentations, steering committee materials, decision frameworks, and strategic recommendations to support organization planning and decision making
- Support the adoption and optimization of tools, workflows, reporting frameworks, and operational best practices that improve program and engineering team effectiveness
- Build strong relationships across technical and business teams while influencing outcomes and decisions without direct reporting authority
- Travel to orientation, industry or company events, or other onsite meetings as required
- Perform additional duties or tasks as assigned
Skills
- •U.S. citizenship is a prerequisite for this role as only U.S. citizens are eligible as part of the FedRAMP Critical Access requirements central to this position.•
- • Bachelor's degree in Business Administration, Computer Science, Project Management, Information Technology, or a related field, or the equivalent combination of education and relevant experience
- • Demonstrated professional experience in Technical Program Management, Program Management, Engineering Management, Project Management, or a related discipline
- • preferably supporting enterprise software development or SaaS organizations
- • Demonstrated ability to manage multiple concurrent programs while balancing priorities, dependencies, schedules, risks, and stakeholder expectations
- • Demonstrated experience leading large-scale, cross-functional technical programs in Agile software development environments
- • Strong knowledge of Software Development Life Cycle (SDLC) methodologies, Agile and Scrum practices, software architecture concepts, APIs, system integrations, cloud platforms (Azure, AWS, or GCP), and DevOps/CI-CD practices
- • Proven experience utilizing delivery and project management tools such as Azure DevOps, Jira, Confluence, GitHub, or similar platforms
- • Strong written and verbal community skills with ability to translate complex technical concepts into clear business focused communication and recommendations
- • Experience leading cloud modernization, platform transformation, healthcare technology, SaaS, interoperability, or other regulated industry initiatives
- • Professional experience developing dashboards, KPIs, status reporting, and program governance documentation
- • Ability to build relationships, influence stakeholders, and communicate effectively with both technical and non-technical audiences, including executive leadership
- • Ability to maintain discretion when handling proprietary and confidential information
- • Enthusiasm for learning and continuously expanding technical, operational, and leadership capabilities
- • Strong work ethic, integrity, honesty, collaboration, communication skills, and team orientation
- • Ability to travel as required, up to 10%
- • PMP, PMI-ACP, SAFe, Certified Scrum Master (CSM), or similar program/project management certification preferred
Benefits
- Bonus
- Benefits
- Perks
- Community gains
- This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy.
Company Overview