Note: The job is a remote job and is open to candidates in USA. Synergy Business Innovation & Solutions is a premier implementer of software solutions across digital transformation, cloud, SaaS, low-code/no-code, emerging technologies, data analytics, information assurance, and business process re-engineering. The Technical Business Analyst supports federal programs by translating business needs into technical requirements, analyzing systems and processes, supporting Agile project activities, and ensuring compliance with federal standards, security requirements, and governance objectives.
Responsibilities
- Gather, analyze, and document business requirements for federal systems
- Translate business needs into detailed functional and technical specifications
- Conduct gap analyses for systems, workflows, data flows, and processes
- Define and maintain current- and future-state business and technical process flows
- Analyze and document API requirements including request/response structures, authentication, and data mappings
- Collaborate with developers and architects to understand backend logic, system integrations, and data flows
- Support testing and validation of APIs, backend processes, and system integrations
- Troubleshoot issues related to system connectivity, data exchange, and inter-system communications
- Support project meetings; capture meeting minutes and action items for government review
- Maintain project lifecycle documentation in compliance with federal audit requirements
- Participate in backlog refinement, sprint planning, and other Agile ceremonies
- Develop user stories, use cases, acceptance criteria, and process documentation
- Perform data analysis using SQL and reporting tools to support program decisions
- Build dashboards, metrics, and compliance reporting as required
- Support the Change Control Board (CCB) process, including documentation and impact analysis
- Ensure documentation, requirements, and processes meet federal governance standards
- Assist in developing test cases and supporting User Acceptance Testing (UAT)
- Validate system behavior, identify issues, and support release readiness
- Contribute to deployment and release coordination activities
- Communicate effectively with government stakeholders, internal teams, and external partners
- Maintain comprehensive documentation in government-approved repositories
- Provide audit support, compliance documentation, and knowledge transfer materials
Skills
- Strong understanding of federal SDLC frameworks (Waterfall, Agile, hybrid models)
- Experience documenting requirements and technical specifications for federal systems
- Proficiency with Jira, Confluence, and other federal project tracking tools
- Experience with BPMN, UML, and federal process documentation standards
- Proficiency with SQL, Excel, Power BI/Tableau/EazyBI, or comparable reporting tools
- Knowledge of APIs, backend functionality, system integrations, and data exchange patterns
- Familiarity with government IT architecture, governance, and security considerations
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a dynamic contracting environment
- Minimum 3 years of experience supporting government or corporate technical programs
- Must be a U.S. citizen
- Must be able to obtain a Federal Government Position of Trust
- Bachelor's degree in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or an Engineering degree from an accredited* institution
- In accordance with DOD Cyber Workforce Qualifications Matrices Management, Security+ is required for candidates that do not possess a Bachelor's degree in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or a degree in Engineering from an accredited* institution
- Certification must be obtained within six (6) months of hire
- 5+ years supporting federal or defense programs
- Experience in multi-vendor federal environments
- Experience with cloud platforms such as AWS GovCloud or Azure Government
- Certifications: CAPM, CBAP, PMI-PBA, PMP, CSM, or equivalent
- Bachelor's degree in MIS, IT, Business, Data Analytics, or related field
- Experience with federal data standards and information-sharing frameworks
Benefits
- Group medical, dental, and vision insurance
- Company paid life, short-term, and long-term disability insurance
- HSA
- FSA
- 401(k) with company match
- PTO & Bonus Leave
- 11 paid federal holidays
- Parental leave
- Tuition and training reimbursement
- A referral bonus program
- Well-being programs
- Career mentors available for every employee
- Company-funded certification opportunities
- Education reimbursement
- General open-door policy
Company Overview