Note: The job is a remote job and is open to candidates in USA. Titan Banking AI is hiring a Technical Associate to build and manage AI agents and automations supporting its go-to-market and customer operations. The role also owns product communications, customer reporting, sales operations, and customer onboarding support.
Responsibilities
- Build AI automations: Develop and improve AI agents, Claude workflows, and internal tools that eliminate manual work
- Own product communications: Manage documentation, release notes, product tutorials, and customer updates
- Drive customer insights: Build usage reports, maintain dashboards, and track customer outcomes
- Improve sales operations: Automate CRM workflows, maintain internal databases, and streamline processes
- Support growth: Research competitors, document AI use cases, and help onboard customers
Skills
- Recent graduate or early-career candidate with a strong academic background in engineering, CS, business, or a related field
- Technically curious, with exposure to GitHub, scripting, automation tools, or AI agents
- Strong analytical thinker and clear communicator
- Resourceful, detail-oriented, and comfortable figuring things out independently
- Low ego, high ownership, and willing to tackle both technical challenges and everyday operational work
- Internships in engineering, consulting, product, or operations
- Experience building AI automations or side projects
- Interest in fintech
Benefits
- Real ownership: Build systems the team uses every day, not just support projects.
- Direct exposure: Work closely with leadership, engineers, and customers.
- AI-first environment: Gain practical experience building with frontier AI tools.
- Career growth: Opportunity to take on broader responsibilities across growth, product, and operations as the company scales.
Company Overview