[Remote] Technical Account Manager – Spanish Speaker

Note: The job is a remote job and is open to candidates in USA. Coralogix provides real-time streaming analytics for observability and security. The Senior Technical Account Manager will lead customer onboarding, manage complex technical implementations, resolve integration and troubleshooting challenges, and drive product adoption through training, technical guidance, and stakeholder engagement.

Responsibilities

• Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
• Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations
• Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
• Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
• Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
• Establishing relationships and engaging with technical counterparts to drive product adoption
• Advocate internally for customer needs within Coralogix and influence a product development roadmap

Skills

• **Native level of Spanish and English- Must**
• **High technical knowledge in DevOps / Cloud / Observability tools**
• **at least 2 years Experience in customer facing positions in post sale, delivery, services, stakeholder management, lead QBR's**
• **Hands-on experience in technical integrations and complex troubleshooting**
• * Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
• * Strong presentation skills with the ability to establish credibility with executives
• * Hands-on Engineering/DevOps background – advantage
• * Comfortable coding in any high-level programming language (Java, Go, Python) - advantage
• * BSc degree in Computer Science / Engineering - advantage
• * Experience in SAAS B2B software companies - advantage

Benefits

• Healthcare benefits
• Dental benefits
• Mental health benefits
• 401(k) plan and match
• Paid sick time
• Paid time off

Company Overview

Coralogix is a SaaS platform that uses machine learning algorithms to facilitate delivery and maintenance processes for software providers. It was founded in 2014, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.coralogix.com.

Company H1B Sponsorship

Coralogix has a track record of offering H1B sponsorships, with 1 in 2026, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.