Note: The job is a remote job and is open to candidates in USA. Banner Química, an IMCD company, is a global distributor and formulator of specialty chemicals and ingredients. The Technical Account Manager will manage thermoset-material accounts across the West Coast, develop sales and market opportunities, maintain customer relationships, and coordinate with internal teams while supporting forecasting and pipeline management.
Responsibilities
- Proficiency of the sales cycle from manufacturing stage to the delivery and customer satisfaction stage
- Develop methods and procedures to increase sales, expand markets, and promote business
- Continue to adopt and utilize important tools in our digitalization journey
- Assist in establishing relationships and creating an environment to defend and preserve existing sales
- Identifies new market opportunities as well as target builds; seeks out competitive & market information
- Establishes and maintains processes that ensure accurate budget and forecast information for the business
- Listen to and resolve customer complaints regarding services, products, or personnel
- Conduct frequent account planned visits, interacting on a recurrent basis with key customers
- Research and understand your target market and key economic conditions / issues at major accounts
- Work closely with sales support, supply chain, customer service, etc
- Formulate, monitor and improve selling plans and all sales-related activities, in alignment with the strategic imperatives of the business
- Attending trainings for suppliers, IMCD and sales meetings
- Consistent use of Salesforce.com for maintaining up to date customer interaction and pipeline management
- Other duties as assigned
Skills
- The candidate must be located in California
- Experience with resins (epoxy, polyurethanes, etc.) is a must
- Possess excellent customer service skills and the ability to interact with customers and team members in a professional manner
- Experience in a fast-paced environment
- Extremely ambitious with the drive and commitment to succeed
- Passionate and committed to contributing to continued sales growth
- Ability to multitask and switch focus quickly
- Ability to think independently
- Deadline-driven, detail oriented, and conscientious
- Must possess good organizational skills and the ability to think strategically
- Proficient with common computer programs, including Microsoft Office
- Excellent written and verbal communication skills
- Five years of sales experience in the chemical or related industry
- Experience in Thermosets
- Travel required, around 40%
- Bachelor's Degree in Chemical Engineering, Chemistry, or General Sciences preferred
- Formulation and/or formula production experience is a plus
- Experience in Plastic, Rubber, or Composite markets preferred
Benefits
- This is a fully remote role.
- Full-time position, Monday through Friday from 8 a.m. to 5 p.m.
- Attending trainings for suppliers, IMCD and sales meetings.
- As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto.
- You’ll have the freedom to make your own mark.
- Creating a world of opportunity.
Company Overview