Note: The job is a remote job and is open to candidates in USA. Cye is a company that helps security and risk leaders gain a clear view of their cyber exposure. They are seeking a Technical Account Manager to serve as a trusted advisor to enterprise customers, translating technical findings into business and financial risk insights while managing customer relationships and engagements.
Responsibilities
- Serve as a trusted advisor to CISOs and security leaders, translating technical findings into business impact and cyber risk insights
- Help customers make informed decisions on risk prioritization, mitigation strategies, and where security investments have the highest impact
- Own and drive the end-to-end lifecycle of customer relationships and engagements, including onboarding, assessment coordination, scoping, prerequisites, and operational execution
- Maintain an ongoing risk narrative for each customer, connecting assessment results, platform insights, and remediation progress over time
- Work with internal teams, including red team, blue team, threat intelligence, and platform specialists, to ensure successful engagement delivery
- Guide customers in understanding and interpreting cyber exposure models, attack paths, risk & mitigation insights generated by Cye's platform
- Support executive-level conversations around prioritization of remediation, security investments, and measurable risk reduction
- Drive long-term customer retention through consistent value realization and measurable outcomes
- Identify opportunities for deeper platform usage, additional assessments, and service expansion
- Partner with sales teams to support expansion discussions grounded in the customer's risk posture and security maturity
Skills
- 4+ years of experience in cybersecurity, security consulting, cyber risk management, or technical customer success within enterprise environments
- Experience working directly with CISOs, security leaders, or executive stakeholders
- Strong understanding of enterprise security environments (networking, infrastructure, cloud) - required
- Ability to translate complex technical findings into clear, risk-based narratives for business stakeholders
- Comfort discussing risk trade-offs and prioritization decisions with both technical and business stakeholders
- Experience scoping or leading security assessments, penetration testing engagements, or security reviews
- Strong organizational and project management skills, with the ability to manage multiple customer engagements simultaneously
- Excellent communication and stakeholder management skills
- Fluent in English
- Familiarity or experience with cyber risk quantification, including concepts such as: Loss magnitude, Likelihood/probability, Financial impact of cyber scenarios, FAIR or similar methodologies
- Background in security consulting, advisory, or enterprise architecture
Company Overview