Note: The job is a remote job and is open to candidates in USA. PostHog is a remote-first product development platform that provides product analytics, developer tools, data warehousing, and AI-powered capabilities. The Technical Account Executive owns customer relationships from initial evaluation through closing and ongoing engagement, combining technical product expertise with consultative selling, outbound prospecting, pipeline development, and customer feedback management.
Responsibilities
- **Winning new business.** You'll find your way to the right people at prospective customers — engineers, PMs, founders — and show them why PostHog beats whatever they're using now. You own the whole deal, first call to close and beyond, and you’re comfortable in your ability to meet and exceed a quarterly target
- **Owning customer feedback** and making sure it gets to the wider PostHog team. You’ll work directly with product teams, we don’t believe in bureaucracy here
- **Being hyper responsive is a must**. You need to feel like an extension of a customer’s existing team. We try to do as much customer comms in Slack as possible
- **You’ll need to be an expert on all PostHog products** , so that you can help customers see the value and adopt them
- **Comfortable with outbound**. You'll earn meetings through relevance and creativity – not through volume and pressure. We do weird outbound
- **Switching contexts comfortably.** Prospect and triage leads in the morning, enterprise evaluation in the afternoon, async Loom response to a customer question in between. You adjust tone, depth, and approach for each without losing quality
- **Turning both inbound and outbound lead flow into a real pipeline** that converts. Lots of people get in touch with us. Not all of them are deals. You should be able to tell the difference quickly, prioritize who PostHog will be a good fit for and close them efficiently
Skills
- You're able to go deep on understanding PostHog's products, including more technical ones like feature flags and data warehouse. You don't need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices to companies with multiple products and applications, advising on the pros and cons of different SDKs, and how to implement PostHog into their existing stack
- Commercially-minded
- Strong customer focus
- Good at handling relationships strategically
- You write well
- You've managed a book of business and/or are comfortable leading multi-threaded deal cycles across various technical organizations, legal and procurement
- Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines
- You've built outbound campaigns before – not just executed someone else's sequences
- You've shipped something (a tool, a workflow, an automation) that made your team more effective. We want to hear about it
Benefits
- Base salary component plus commission for hitting/exceeding sales targets
- Natively remote company
- Async communication by default
- Tuesdays and Thursdays are meeting-free days
Company Overview