Note: The job is a remote job and is open to candidates in USA. Mole Street is an Elite HubSpot Solutions Partner and technology consultancy that specializes in guiding clients through digital transformation initiatives. They are seeking a Technical Account Executive to lead pre-sales efforts, build trust with prospects, and drive revenue growth by showcasing their capabilities in high-performing websites and consulting programs through HubSpot.
Responsibilities
- Build and maintain relationships with HubSpot, Referral Partners and COI’s, sourcing leads to increase pipeline
- Maintain responsibility for a minimum pipeline of sourced opportunities
- Attend conferences, events and other in person meetings as requested and assigned to support business development efforts to deepen relationships and source leads
- Conduct initial qualification meetings at the connect call stage whether it be through inbound or demand generation sourced leads or leads that come directly from HubSpot
- Engage in early, mid and late stage selling across both solution lines and across all of HubSpot’s Hubs/ supporting technologies where appropriate
- Own excellence in Mole Street’s CRM, managing deals and notes, memorializing all conversations with prospective clients to ensure smooth handoff once Closed Won occurs. Make all updates to the CRM before close of business daily based on the days activities and knowledge regarding deal stage, timeline, value and other key metric
- Write, send and close contracts through to signature
- Include all relevant internal stakeholders through the process internally and externally to get to a sale
- Share signed contact with Finance team and ensure first invoice goes out promptly before kickoff and that the recurring invoices are set up as per the SOW
- Schedule internal briefing call with engagement team and consult on staffing based on your unique understanding of the client’s goals, sentiment and corporate culture
- Schedule and attend kickoff call providing client background and context, having aligned with Sr. Director of Consulting in advance on talking points
- Identify upsell opportunities in the kickoff fully briefing the engagement team on where they can take it post launch after connecting with Sr. Director of Consulting on approach and aligning
- Bill your time for any time spent building Account Overviews, brief meeting and, alignment post contract
Skills
- Experience in relationship management – maintaining connections with Mole Street referral partners and strategic relationships at HubSpot
- Technical Discovery and Scoping. Asking the right questions at the right time in order to position Mole Street as the go to partner. Owning the scoping calculator and ensuring the inputs are accurate, confirming assumptions with delivery stakeholders
- Ability to understand business processes, and translate business vision and goals into a clear SOW that alleviates the pain points for the client
- Proficiency in Mole Street's Technologies – HubSpot among others – evidenced through certifications and technical aptitude
- Analytical thinking – inclusive of data and problems presented in a quantitative, qualitative, and/or conceptual manner
- Strong understanding of the inner workings of go-to-market teams: including marketing, sales, customer success/service, and operations among others - and refining processes for those teams to succeed collaboratively
- Proficiency in all of HubSpot's hubs but especially the CRM, Google Suite, Slack and Pandadoc
- Sense of humor, does not take him or herself too seriously
- Highly loyal and with a high degree of integrity
- Former HubSpot employee with deep knowledge of the inner workings, politics and services/software sales process for MidMarket + Enterprise companies
- A strong rolodex of people on the sales, customer success and services consulting teams at HubSpot
- Strong Knowledge in Mole Street's supporting Technologies – Whether it be Data warehouses, SMS platforms, Customer Data Platforms or other CRMs/CMS'
- Broad experience in tech forward industries whether it be Financial Services, Edtech with complex or nuanced sales cycles and timelines
- Experience handling the following between HubSpot and other systems: custom integrations, data migrations, implementation projects, and website design/development
- Knowledge of distinct technology ecosystems, channel revenue programs, and its nuances
- History of assisting on pre-sales initiatives combined with high standards of project delivery
- Strong relationship management and business development capabilities
- High emotional IQ
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