Note: The job is a remote job and is open to candidates in USA. FlexSchool is an accredited private school network serving gifted, twice-exceptional, and non-traditional learners. The Technology and Systems Administrator will oversee the daily operation, administration, security, and support of technology systems across campuses, while providing technical leadership, infrastructure management, planning, training, and user support.
Responsibilities
- Serve as the primary administrator and operational lead for FlexSchool's technology systems, including but not limited to Google Workspace, Veracross, and Zoom. For all systems, manage account creation, access, changes, and deactivation across all systems for faculty, staff, and students. Monitor the performance and reliability of core technology systems and address issues as they arise. Stay current with system updates, vendor changes, and emerging technologies relevant to the school
- Responsibilities include serving as the primary technology resource to the leadership team, identifying technology needs, risks, and opportunities for improvement; researching and evaluating technology solutions, and providing recommendations based on functionality, security, cost, and school needs. This position will assist with short-term and long-term technology planning, including hardware replacement, system upgrades, and technology improvements, including the evaluation of vendor quotes and monitoring vendor performance
- The successful candidate will oversee the operation and maintenance of technology infrastructure, networks, devices, and related equipment, including hardware inventory and replacement needs, and provide responsive, day-to-day technical support to faculty, staff, students
- Provide training to faculty, staff, students, and families
- Implement and maintain industry-standard cybersecurity protocols across all systems
- Maintain documentation of technology systems, configurations, services, procedures, and user resources
- Communicate system changes, outages, known issues, and required user actions clearly and promptly
Skills
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Educational Technology, or a related field, or an equivalent combination of education, training, and professional experience
- At least three years of progressively responsible experience in IT support, systems administration, network administration, or a related technology role
- Experience administering Google Workspace for Education
- Strong customer-service and communication skills
- Experience working with enterprise or school information systems, Veracross preferred
- Experience working in a K–12 or independent school environment
- Familiarity with artificial intelligence and emerging technologies in educational environments
Benefits
- This position is mostly remote
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