Note: The job is a remote job and is open to candidates in USA. SCA Health is a healthcare organization focused on redefining specialty care through accessible, patient-centered solutions. The Teammate Relations Consultant will serve as a subject matter expert within the HR team, conducting investigations and ensuring compliance with company policies while improving processes for teammate relations.
Responsibilities
- Impartially investigate complex teammate relations issues and prepare thorough reports, clear communication and recommendations of the findings
- Serve as a subject matter expert on policy interpretation and maintain consistent approaches in recommendations
- Consult with COE’s on leave of absence and workers compensation matters and provide clear communication and recommendations on situations in partnership with HR Business partners
- Use data to spot trends or hotspots for teammate relations issues in order to make proactive recommendations on training, education and other relevant programs
- Support policy interpretation and compliance activities including audit response and teammate experience guide
- Continually improve processes and procedures to become the best possible partner to HR COE’s, stakeholders and the teammates and leaders served
- Interface with relevant stakeholders in Legal and Compliance in order to achieve shared goals and strategies
- Remain current on Federal, State and local laws
- All other duties as assigned
Skills
- 5+ years of Human Resources or a related teammate support experience
- Ability to handle sensitive and confidential information with discretion
- Ability to prioritize and reprioritize tasks
- Ability to provide clear and reasonable recommendations regarding the findings of an investigation
- Proficiency in using Microsoft Office (Word, Excel and PowerPoint)
- Strong communication and analytical skills
- Strong organization skills, detail oriented, and ability to multitask in a challenging environment
- BA/BS Preferred
- Experience with any or all the following platforms preferred: Microsoft Teams, Zoom, ServiceNow, iCIMS and UltiPro
Benefits
- Medical, dental, and vision coverage
- 401k plan with company match
- Paid time off
- Life and disability insurance
- Comprehensive benefits package to support your health, well-being, and financial future
Company Overview