Note: The job is a remote job and is open to candidates in USA. World Wide Technology (WWT) provides technology solutions spanning cybersecurity, cloud, infrastructure, and public sector environments. The Team Lead, EUC - Public Sector leads analysts and engineers supporting a GCC High environment while remaining hands-on with vulnerability management, device configuration, compliance, and end-user computing across Windows, Mac, iOS, and VDI.
Responsibilities
- Lead a team of Analysts and Engineers supporting the GCCH environment: set priorities, coach on analytical rigor, run 1:1s, develop talent, and hold the bar on quality of work
- Own the team’s operating cadence — intake, prioritization, work-in-progress visibility, and delivery against SLAs
- Represent the End User Computing function to public sector leadership; translate executive direction into clear work for the team
- Own the end-user device experience for Public Sector, from initial setup through final configuration and software deployment
- Own software and security tool packaging and deployment across the GCCH device fleet using Microsoft Intune, and related platforms
- Set configuration baselines and standards and ensure consistent, compliant device builds
- Ensure the device fleet is performant, reliable, and meets business needs across Windows, Mac, iOS, and VDI
- Own the GCCH vulnerability management lifecycle: prioritization methodology, end-user and system-owner outreach, and remediation tracking through closure
- Ensure vulnerability thresholds and SLAs are being met for the GCCH environment, escalating aging or high-risk findings as needed
- Partner with engineering and security teams to deploy and validate patches and remediation for identified vulnerabilities
- Own CMMC compliance, audits, and security governance for the End User Computing GCCH environment, ensuring required fixes and controls are implemented and documented
- Maintain SOPs, governance documentation, and evidence needed to demonstrate compliance to auditors and public sector stakeholders
- Own vulnerability posture reporting and dashboards, translating findings into a clear, defensible narrative
- Build and maintain relationships with public sector program stakeholders, IT teams, and Information Security teams
Skills
- 4+ years in vulnerability management, endpoint engineering, IT security operations, or a closely related field — with at least 1–2 years leading a team or formally mentoring others
- Hands-on experience with vulnerability scanning tools (Tenable or similar), including scan design, prioritization, and remediation tracking
- Experience supporting CMMC, FedRAMP, or other regulated/public sector compliance frameworks
- Strong experience with RMM/endpoint management tools (NinjaOne, Ivanti Neurons, Microsoft Intune, or similar) in Windows and macOS environments
- Experience with DevOps-style workflows
- Experience with Agile frameworks
- Strong analytical skills; comfortable building dashboards and reporting using Tenable, AI tools, and Excel
- Excellent written communication and executive presence; able to translate vulnerability data into recommendations leadership and auditors can act on
- Experience coaching, mentoring, and developing team members; comfortable holding 1:1s and setting team priorities
- Must be eligible to support a U.S. Government Community Cloud High (GCCH) environment; U.S. citizenship or other eligibility requirements may apply
Benefits
- Health (Medical & Prescription) for all full-time employees
- Dental Care for all full-time employees
- Vision Care for all full-time employees
- Onsite Health Centers (MO & IL) for all full-time employees
- Employee Assistance Program for all full-time employees
- Wellness program for all full-time employees
- Profit Sharing for all full-time employees
- 401k Plan with Company Matching for all full-time employees
- Life and Disability Insurance for all full-time employees
- Flexible Spending Accounts for all full-time employees
- Tuition Reimbursement for all full-time employees
- PTO & Holidays for all full-time employees
- Parental Leave for all full-time employees
- Medical Leave for all full-time employees
- Military Leave for all full-time employees
- Bereavement Leave for all full-time employees
- Day of Caring for all full-time employees
- Family Planning Benefits for all full-time employees
- Nursing Mothers Benefits for all full-time employees
- Voluntary Legal benefits for all full-time employees
- Voluntary Supplemental Accident/Illness/Hospital benefits for all full-time employees
- Voluntary ID Theft benefits for all full-time employees
- Pet Insurance for all full-time employees
- Employee Discount Program for all full-time employees
Company Overview