Note: The job is a remote job and is open to candidates in USA. The PJL is a global showjumping competition focused on elite team competition, sustainable professional sport, and expanding the reach of jumping. The Talent Manager will lead day-to-day relationships with riders, horse owners, team owners, grooms, and support personnel, supporting stakeholder engagement before launch and delivering concierge, travel, event, and relationship services after launch.
Responsibilities
- Act as the PJL's first point of contact for riders, horse owners, team owners and grooms, responding to queries and making sure they are properly looked after
- Build rider and owner buy-in ahead of Series launch, including attending existing events to present the PJL
- Maintain accurate stakeholder records, contact detail and engagement history across the rider and owner base
- Work closely with third party concierge service provider
- Work with the external concierge provider to ensure riders, owners, horses, grooms and officials have everything they need to travel to, stay at and compete at PJL events — including transport, customs, accommodation and on-site care
- Co-ordinate with venues and operating partners on stakeholder requirements ahead of each event
- Act as a PJL point person on site during competition, supporting riders, owners and grooms across the event weekend
- Contribute to post-event summaries, and feed stakeholder experience back into the next event
- Represent the PJL at industry events and gatherings, building relationships across the sport
- Gather market sentiment and qualitative feedback, and report it back internally on a regular basis
- Advise the wider team on best practice in stakeholder care and equestrian standards
Skills
- Established relationships within the equestrian community, and the credibility to build more
- Experience in a stakeholder-facing role, preferably within sport or a comparable relationship-led environment
- Excellent written and verbal communication, and sound judgement on what to handle and what to escalate
- Strong organisational skills, and the ability to manage a high volume of queries across multiple time zones
- Willingness to travel, including across event weekends
- Experience of equestrian travel, transport and customs requirements
- Experience of building a function from a standing start
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