Note: The job is a remote job and is open to candidates in USA. Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. The Systems Analyst will be involved in all aspects of the software development lifecycle, conducting quality reviews, supporting the help desk, and creating test plans to ensure operational success.
Responsibilities
- Communicate with team, customer, and stakeholders in a clear, concise, timely, and professional manner
- Support quality reviews of project documentation
- Assist with creation of system documentation such as Release Notes, application mock-ups, SOP’s, ICD’s, etc
- Interact with customers to obtain and document functional and technical system requirements
- Analyze business requirements and technical specifications to see how they can be developed into testable elements
- Create, execute, and document test results, compiling into a consolidated report for management and client staff
- Respond to help desk tickets timely with clear guidance for resolution
- Provide administrative support for deliverable submissions to the client
- Utilize Atlassian JIRA and/or Azure Dev Ops for Operational, Sprint, and Test management
- Create, contribute, and support development of contract deliverables
- Assist in developing test data to be used for validation of system changes
- Support application validation following Production releases (one weekend per quarter)
Skills
- US Citizen
- Ability to obtain and/or maintain a government clearance
- Bachelors' degree in Business, Information Science, Engineering, Computer Science, Technology Management, or a degree in a closely related field
- Experience with business/ systems analysis and quality assurance - including documentation, testing, user/technical story refinement
- Excellent verbal and written communication skills
- Experience working in Agile development environment
- 2-4 years of IT project work experience
- Health IT experience is a plus
- DoD or VA experience
- Security+ certification
- Familiarity with JIRA and/or Azure Dev Ops
- Experience with ServiceNow
- Active Duty, Reserve or Guard experience
Benefits
- Competitive pay
- Comprehensive health, dental, and vision insurance
- Paid life insurance
- Paid time off
- 11 paid holidays
- Performance bonuses
- Tuition reimbursement
- Unlimited training
- Opportunity to thrive in a collaborative, flexible, and innovative environment
Company Overview