Note: The job is a remote job and is open to candidates in USA. Boston University is seeking a Linux Systems Administrator II to join its Information Services & Technology Infrastructure Operations team. The role administers, supports, monitors, secures, and improves Linux-based services and server infrastructure, while providing Level 2 support, participating in on-call operations, and collaborating on system implementation, continuity, and disaster recovery.
Responsibilities
- Manage and maintain server operating systems, hardware, and core infrastructure to ensure reliability, performance, and security
- Monitor systems proactively to identify issues, trends, and opportunities for improvement
- Troubleshoot and resolve incidents, partnering with teams and vendors for timely resolution
- Provide Level 2 support for complex technical issues escalated from the Help Desk
- Participate in a 24/7 on-call rotation to support critical operations and incident response
- Apply system upgrades, patches, and maintenance to keep environments current and secure
- Collaborate with cross-functional teams to test, implement, and transition systems into production
- Maintain clear system documentation, standards, and recovery procedures
- Support business continuity and disaster recovery planning and testing
- Automate monitoring and operational tasks to improve efficiency and service quality
- Identify and implement process improvements to enhance system performance and reliability
- Partner with vendors to troubleshoot issues and optimize support outcomes
Skills
- 2+ years of relevant work experience or relevant post-secondary education, including a combination of these two
- Experience with (CentOS/RHEL) Linux systems administration, demonstrating a good understanding of basic Linux utilities and infrastructure, with ability to diagnose Linux operating system and associated hardware & software issues
- Experience with scripting in a Linux environment and comfortable with working in CLI
- Experience with administration skills that include monitoring performance, patching, backup & restore, internal firewalls, and SSL certificate management of Linux servers, as well as the automation of any or all these tasks
- Experience with installing, configuring, and upgrading Linux applications, various specialized third-party applications, and peripherals, and knowledge of TCP/IP LAN networking principles and application protocols (e.g., HTTP, HTTPS, SMTP and FTP)
- Experience with a variety of tools, leveraged in a complex enterprise environment, such as Configuration Management systems, Version Control Systems (e.g., git), remote assistance, image deployment, various native and centrally managed encryption solutions
- Experience with, and understanding of, Linux virtualization and containerization technologies (e.g., VMWare, OpenShift, Kubernetes), infrastructure-as-code tools including Ansible and Terraform, and cloud-native deployment practices would be advantageous and would enhance the candidate's ability to contribute to ongoing infrastructure modernization initiatives
Benefits
- This position has options for hybrid or remote, to be discussed during the interview.
- Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays.
- University-funded retirement plan with full vesting after 2 years of eligible service.
- Competitive tuition assistance program for yourself and family members.
- Staff learning including lunch and learn sessions and an extensive library of online courses.
- Fun Advisory Board (FAB) arranges a number of events throughout the year.
- Opportunities to engage with peers at NERCOMP and EDUCAUSE events.
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